LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,762 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 13th August 2025

Tim

LUXBMX 5 star review on 12th August 2025

"Sophie"

LUXBMX 5 star review on 11th August 2025

Robert

518

Anonymous

Anonymous // 01/01/2019

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“Fast postage. Well packed items.”

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Posted 6 years ago

“Excellent Service. I received my order quickly and in perfect condition. Thank you ?”

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Posted 6 years ago

“Sent me extra stickers and airmailed the last of my order”

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Posted 5 years ago

“Had a problem with pedals I bought & it got sorted with no hassle”

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Posted 8 years ago

“Customer Service was excellent!!! They responded and answered all my questions almost immediately. Shout out to Dave and Evan. Thank you”

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Posted 6 years ago

“Amazing service, will happily reccomend and purchase from again”

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Posted 7 years ago

“Always excellent service and quality - LUXBMX deserves its success.”

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Posted 5 years ago

“had a small problem with the order but the guys handled it really well.. got the missing part for my order then upgraded me to express post.. super happy.. thanx guys”

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Posted 6 years ago

“I loved the customer service, its something that is disappearing.”

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Posted 8 years ago

“Great service, quick to respond, super helpful and friendly and quick to post (which was even more impressive given it was during COVID-19). My son is going to be stoked when get gets this for his bday!!”

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Posted 5 years ago

“Brilliant service, received super fast. Great bike, will last my little one a long time.”

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Posted 7 years ago

“Very professional, prompt and polite. Among the best customer service I have ever encountered.”

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Posted 5 years ago

“the service was good and it was quick delivery”

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Posted 7 years ago

“Lux always comes through with the goods. I'll always shop online there because I'm about 1000kms away but you's have what I need all the time.”

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Posted 5 years ago

“VERY HELPFUL AND FRIENDLY SERVICE PROVIDING GREAT QUALITY PARTS THAT ARE HERD TO FIND AT OTHER OUTLETS. TOP NOTCH FOLKS!”

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Posted 8 years ago

“Excellent customer service and super fast delivery!”

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Posted 7 years ago

“Excellent service with a wide range of quality parts, easy to navigate website, very fast postage and a some great specials. I can't wait to visit the sop in person. Thanks”

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Posted 7 years ago

“Always great customer service and the best deals out there!”

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Posted 5 years ago

“Having the bike delivered so quickly after ordering was amazing.”

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Posted 5 years ago

“Fast delivery”

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Posted 7 years ago

LUXBMX is rated 4.9 based on 5,762 reviews