LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,694 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

498

Anonymous

Anonymous // 01/01/2019

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“5 out of 5, purchased from NZ and arrived very quick considering covid etc, and my son loves his new BMX seat. Thanks heaps”

Helpful Report

Posted 3 years ago

Hey Hollie, That is extremely great to hear! We look forward to helping you out next time! STATLUX

Posted 3 years ago

“Thanks guys always a pleasure shopping with you great service!”

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Posted 3 years ago

Hey Michael, Thank you for the kind words! See you next time. STAYLUX

Posted 3 years ago

“Excellent, exactly what I wanted for a mongoose california in blue and chrome!.”

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Posted 3 years ago

Hey Paul, That is fantastic to hear! we are pleased to see you content with your purchase. STAYLUX

Posted 3 years ago

“that is very nice BMX”

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Posted 3 years ago

Hey Samantachai, We are very pleased to hear, thank you for taking the time to leave us a review. Kind Regards

Posted 3 years ago

“We’ve brought a couple of things online now and never had any issues. Good pricing and great selection of gear. Service has been outstanding.”

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Posted 3 years ago

Hey Chris, We are extremely pleased to hear about this, thank you for taking the time to leave us a review. -Jack

Posted 3 years ago

“Always great response times, communication and information available !! Good job always”

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Posted 3 years ago

Hey Rohan, We appreciate you taking the time to leave us a review. Kind Regards

Posted 3 years ago

“Great service and very quick at getting back with answers to questions.”

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Posted 3 years ago

Hey Kevin, Thank you for taking the time to leave us a review, we appreciate it! -Jack

Posted 3 years ago

“Thanks heaps LUXBMX I’m very happy with all the bmx parts that I have perches off your site. 😃👍🏻”

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Posted 3 years ago

Hey Steven, We are stoked to hear this, thank you for the support 🤘🏻

Posted 3 years ago

“Always reliable and updated with the latest bmx products! I love it.”

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Posted 3 years ago

Hey There, Thank you for taking the time to leave us a review, we appreciate the feedback. Kind Regards

Posted 3 years ago

“Awesome boyz Chur cuzz”

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Posted 3 years ago

Hey Vinny, Thanks for the support 🤘🏻🤘🏻

Posted 3 years ago

“Great customer service and happy with the customer wheel.”

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Posted 3 years ago

Hey Ben, Thank you for taking the time to leave us some feedback, we really appreciate it. Kind Regards

Posted 3 years ago

“Lux has so many options and everything is described in a good enough detail that if you know what type of riding fits your style, you can easily pick up the perfect bike”

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Posted 3 years ago

Hey Harley, Thank you for the review, we are extremely happy to hear about your positive experience with our business. STAYLUX

Posted 3 years ago

“Picked up a rear brake bolt set for a obscure older WTP. Shipped around the world to Tempe Arizona in very reasonable time. Complimentary stickers. Can’t ask for more.”

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Posted 3 years ago

Hey Aaron, Thank you for the kind words mate! STAYLUX

Posted 3 years ago

“Probably the best bike shop out there. Shipping was on time and well packaged.”

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Posted 3 years ago

“Travelled in from overseas, I spoke the guy’s down at Lux Bmx explained the situation and they did a fantastic job getting my bike sorted so that I could get back riding straight away after travelling from the UK 🇬🇧 I handed over the bike travel bag. They built it up from absolute scratch and even managed to provide me with spokes which they ‘cut to size’ to complete my custom wheel build! Safe to say the bike feels so dialled and the team smashed it! Great customer service at the shop counter & even spoke to Dale the mechanic that built the bike who was extremely helpful. Couldn’t be any happier 👍🏼 Overall would highly recommend!”

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Posted 3 years ago

Hey Ash, We are extremely pleased to hear about your positive experience with our business. Keen to see you out on the bike having a shred! Please do not hesitate to contact us with any further assistance you may need in the future.

Posted 3 years ago

“I received all my parts from LUX only gripe is this Covid debacle that’s slowing everything down.Other than that the guys offer a stellar service.keep up the great work guys.”

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Posted 3 years ago

Hi Nick, Thanks for the support! We really appreciate it.

Posted 3 years ago

“Best BMX online store bar none.”

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Posted 3 years ago

Hi Anthony, We work hard to provide the best service possible. Thank you for your support and positive feedback!! Cheers.

Posted 3 years ago

“Great product and great service and excellent quality products there”

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Posted 3 years ago

“Been getting BMX parts and accessories from LUX for years. They have consistently been the absolute best online store experience bar none. From what they keep in stock, to the price, to the super-fast packing and shipping, no other store let alone another bike shop compares with them. Any time I have ever had to reach out and ask a question, LUX has been super friendly and helpful, even going out of their way to get things sorted for me. I totally appreciate their service and would HIGHLY recommend them to anybody!!!”

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Posted 3 years ago

“LUX is always helpful for any questions you have about parts or advice, and shipping is very fast even international. Very happy with their service and will use many more times in the future.”

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Posted 3 years ago

LUXBMX is rated 4.9 based on 5,694 reviews