LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,734 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,734 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Patrick

Jake

Zaan

503

Anonymous

Anonymous // 01/01/2019

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“Done good”

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Posted 4 years ago

Thanks Ryan, we're glad you're stoked!

Posted 4 years ago

“Awesome customer service by the team as we required items urgently before State Championships and they had it ready for us straight away.”

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Posted 4 years ago

Brett, we understand what it's like to be under the pump when it comes to getting things in a certain time frame. Glad we could get you sorted!

Posted 4 years ago

“Awesome customer service”

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Posted 4 years ago

Thank you for your feedback, I'll pass it on to our customer service team!

Posted 4 years ago

“hectic as always. stickers in the box”

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Posted 4 years ago

Thanks for the positive feedback and we're glad to hear that you're stoked on the extra stickers!

Posted 4 years ago

“The LUX team know customer service, outstanding.”

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Posted 4 years ago

Matthew, Thank you for your kind words, we pride ourselves on the level of support we provide our customers.

Posted 4 years ago

“Excellent bikes, fast as shipping. Legends”

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Posted 4 years ago

Thank you for taking the time and leaving a positive review

Posted 4 years ago

“Bought a carbon frame,forks,bars,stem, cranks. Lux went out of their way to get these parts for me which all arrived quickly and packaged very well. It's a shame that the rear onyx hub came with a 2 cm scratch.”

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Posted 4 years ago

“The team at Lux got our order ready super fast and sent it down to Melbourne in just a few days. Everything was perfect (from the online ordering to the delivery tracking). My son was stoked to find a few extra Lux stickers! 👍”

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Posted 4 years ago

Marcus, we're stoked to hear that you received your order quickly and that you found your whole shopping experience enjoyable. We look forward to having you shop with us again.

Posted 4 years ago

“Massive range and fast delivery”

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Posted 4 years ago

Thank you for the positive feedback!

Posted 4 years ago

“I got the Gain stealth shin pads from Lux. Originally the guys send out some knee pads by mistake but they fixed it up quick with no worries at all. The pads are great. High quality and comfortable. So much protection. The knee pads looked really good too and I might have just kept them too but they were too small a size. Anyhow no complaints from me. I think Lux are doing a great job! 🤙🏼🤙🏼🤙🏼”

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Posted 4 years ago

Toby, Thank you for your positive feedback, we would like to apologise again for the mix up with the pads. Glad to hear that you're loving the shin pads and that they're doing their job.

Posted 4 years ago

“Very fast delivery and great customer service thanks for the parts guys will shop more in the future”

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Posted 4 years ago

Hey Carney, Thank you for all your support!

Posted 4 years ago

“Awesome service, great price. My first choice for anything BMX.”

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Posted 4 years ago

Hey Charlie, Thank you for your support!

Posted 4 years ago

“Outstanding service, quality parts and some nice touches like complimentary stickers ... Highly recommend .... Top work!!!!”

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Posted 4 years ago

Hey Liam, Thank you for taking the time to leave us a review! We appreciate the support.

Posted 4 years ago

“Ordered a bike from lux & it came in like 3 days ! And the guys that build it did and awesome job !”

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Posted 4 years ago

Hey Tyler, Glad you are stoked with our service!

Posted 4 years ago

“Great service thanks guys”

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Posted 4 years ago

Hey John, Thank you for the review and the kind words!

Posted 4 years ago

Hey John, Thank you for your support!

Posted 4 years ago

“Great timing and always packed well”

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Posted 4 years ago

Hey Brenton, Thank you for the review!

Posted 4 years ago

“Very happy with the two products and also in the time of delivered in so thank you we will be using yous again”

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Posted 4 years ago

Hey Brett, Thank you for your support!

Posted 4 years ago

“Friendly staff, good prices and range of products”

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Posted 4 years ago

Steven, Thank you for taking the time to leave us a review 🤘🏻

Posted 4 years ago

“Bloody legend's”

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Posted 4 years ago

Hey Sam, Thank you for all of your support 🤘🏻

Posted 4 years ago

“Lux Bmx is my go to shop for bike parts, and they go above and beyond on everything. It’s easy to find what your looking for and once ya start buying you just can’t stop.”

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Posted 4 years ago

Josh, We are very pleased to hear how stoked you are with our shop, thank you for the ongoing support!

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,734 reviews