LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,773 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 25th August 2025

519

Anonymous

Anonymous // 01/01/2019

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“Quick and speedy service. I knew I had to wait on one item, which only took a day or two like I was told before I ordered. That?s why I keep shopping with Lux and I do tell others to check them out”

Helpful Report

Posted 7 years ago

“Bought new cranks, headset, seat, grips, gyro, brakes, etc. And all the prices were fantastic and competitive to the point of better than anywhere else locally (including eBay sellers). Realised I'd ordered the wrong BB set and Dillsy quickly ascertainee what I needed and changed my order pronto. All arrived very quickly and safely. One of my best online shopping experiences ever. PS Thanks for the stickers ;)”

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Posted 7 years ago

“Excellent service and product. Would buy again.”

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Posted 7 years ago

“Great service and postage speed”

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Posted 6 years ago

“Very easy to deal with. Very fast delivery and the customer service is as always on point. Beat onlime shopping experience. Will be back”

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Posted 7 years ago

“Amazing very quick shipped and will always buy off lux”

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Posted 5 years ago

“Fast delivery, great product. Recommend to all.”

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Posted 6 years ago

“I'm rating five stars because I was given easy to understand advice over the phone, hassle-free customer service in-store and I was offered a few discounts which helped me get me complete my Bmx build.”

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Posted 5 years ago

“Easy to use website, fast postage and quality product.”

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Posted 7 years ago

“It was excellent but should throw in some stickers. Best and quickest service ive ever had.”

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Posted 6 years ago

“Great advice, fast postage!”

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Posted 6 years ago

“Fast responding and very helpful :)”

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Posted 5 years ago

“fast and reliable exactly what i ordered but even better good guys yeh lux”

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Posted 6 years ago

“Easy”

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Posted 7 years ago

“The bike is better than I through it was and they don't need to change anything about there services”

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Posted 7 years ago

“Really great customer service, from the beginning when I first ordered the frame on a pre -order, to the end when the frame was dispatched and received. The guys I dealt with (Dave and Evan) where very helpful and easy to deal with. I will recommend LUXBMX to friends and will be buying stuff again from you in the future.”

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Posted 7 years ago

“Online store has the largest range available I have found and consistently stocks items other stores do not have/have slow replacement times for. The staff are friendly and very helpful, delivery times are insanely good (I live in Victoria), I won't be shopping anywhere else. Their service is way above benchmark across any industry.”

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Posted 8 years ago

“Always happy with LUXBMX service! I know that they truly put in 110% to ensure satisfaction in every order, or with answering any question. The site has plenty of sales, easy UI navigation, and yearly events to keep you occupied. I will most definitely continue to purchase all my BMX needs from LUXBMX!”

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Posted 7 years ago

“Bunch of legends! Simple as that”

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Posted 6 years ago

“Fantastic product at great price. Thanks!”

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Posted 5 years ago

LUXBMX is rated 4.9 based on 5,773 reviews