Hey Callie - Here at Lyst, we aim to provide an awesome customer service and give you the best online shopping experience. We hope to see you back soon. Enjoy your day! Lyst
Hey Marinela - Your positive feedback followed by a 5-star rating is amazing. With Lyst, you never have to miss out on the things you really want. You save items you love and get notified when they go on sale or come back into stock. We look forward to welcoming you back soon. Have a fantastic day, Lyst
Hey - A positive feedback followed by 5 stars just makes us smile. We greatly appreciate you’ve chosen to shop online using Lyst. It’s all about you!
“Enjoy the ability to find and track a vast array of items and be alerted to sales on your most wanted items as soon as they start, also if you miss something you really want then don't fear as LYST will alert you as soon as it is re-stocked. I am currently waiting on a pair of Buttero hiking boots to arrive, and I found these thanks to LYST.”
Hey - We are glad to hear that you were able to purchase a pair of Buttero hiking boots. Whether you follow the latest trends, obsess over certain brands, or need to top up your basics - we've got you covered. Customer trust is our priority. Have a fantastic day. Lyst
“Asks off Fifth Avenue
I wanted shipping info to uk - no response
I wanted info on which shoe sizes are applicable - US or UK - no response
Not very customer friendly”
Hey there - I'm sorry to hear you haven't had a response from the retailer. Customer success is a priority at Lyst. We're sending you an email so we can assist you with whatever you need. Again, apologies for the whole inconvenience caused. Best wishes, Lyst
Hey Stefania - Thanks for leaving a review! We're glad to hear you're enjoying spending your free time with Lyst app. That puts a big smile on our face. Happy shopping! Lyst
Hey Sharon, We're very sorry to hear that. Our aim is to provide the best shopping experience for our customers. Apologies if anything went wrong this time. Please email
us on customercare@lyst.com for any feedback you'd like to give, we're always listening! Lyst
Hey there - We are continually innovating to provide our customers with even better ways to find the fashion that’s perfectly right for them. You save items you love and get notified when they go on sale or come back into stock. Apologies if this time the notification wasn't fast enough. Thanks for your feedback. Please email us on customercare@lyst.com for any feedback you'd like to give, we're always listening!
“As far as I can tell Lyst booked my sale as a third party, blocking funds on my account without being sure that this sale could be fulfilled. Sure enough, I then got an automated mail stating that due to technical issues the order had been cancelled. The amount blocked was released after a few days as promised but I still find this practice at best immoral and at worst fraudulent as it blocked access to my funds for a period of time without providing me with goods.”
Hey Jon - thanks for leaving a review. I’m so sorry to hear that we haven’t provided you a great shopping experience, which is our priority at Lyst.
As our Customer Care team has informed you previously, the order that was automatically cancelled and you refund has been processed within the promised timeframe. However, we’d would like to take this opportunity to apologise again for any confusion you have encountered. Also, we understand your frustration here. If you need any further help please don’t hesitate to contact us directly on customercare@lyst.com. Have a great day, Lyst
“Brilliant! if you know what brand you're looking for, saved a fortune on presents for my nieces through the alerts on things they like, won't always have what your looking for the price you want but let's you know when the price drops so you can get great deals, very happy, have recommended to friends and family”
Hey Crimson, It's nice to hear you're enjoying our sales notifications and back in stock alerts. Thanks for the 5 star review! We're constantly working to improve our services and provide the best
shopping experience for our customers. I'll pass your feedback along to the team. Lyst
