Lyst Reviews

3.8 Rating 1,724 Reviews
68 %
of reviewers recommend Lyst
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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous
Anonymous  // 01/01/2019
Just assisting me with changing the shipping address.
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Posted 1 year ago
Helpful and friendly
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Posted 1 year ago
Hey there, thank you for the wonderful feedback! We're glad to know you're enjoying our services. May I please know how can we improve our service next time so you can rate us 5 stars? You can also reach out to us via customercare@ly.st if you need further assistance. Have a lovely day, Lyst
Posted 1 year ago
I completely understand your policy but a little upset I can’t return exchange the ring for a bigger size
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Posted 1 year ago
Hey there - thanks for your review. Just to clarify, Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world. Shipping and return policies are specific to each individual retailer and will vary by item. However, we thank you for your feedback and please be assured that I have forwarded your comments to relevant team for their information. Best, Lyst
Posted 1 year ago
Timely communication with me when what I had ordered was not available at the price offered
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Posted 1 year ago
Hey Julie, we're sorry to hear that the item you've ordered had a different price than when you placed your order. This isn't an app error as all prices are set directly by the retailer. We apologise if the retailer’s current price has not yet updated on Lyst. Thanks for sharing your feedback as we're always working to improve our services. Best wishes, Lyst
Posted 1 year ago
Took longer than normal but worth the wait.
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Posted 1 year ago
Hey Durward, thanks for your review. So glad to hear that you finally received your item. I hope you love your sneakers! Have a lovely day - Lyst
Posted 1 year ago
Customer service was very patient, courteous and thorough.
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Posted 1 year ago
Hey there - thanks for the review! We're so glad to hear that you were happy with the service Mon provided. Happy shopping!
Posted 1 year ago
The item I purchased was great and received (from Lithuania!) one day after ordering. Had a slight disagreement over postage (hence dropping one star) but this was sorted out.
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Posted 1 year ago
Hey there, thanks for your review! we're glad to hear that we're able to assist you with this issue. Have a great day - Lyst
Posted 1 year ago
Haven’t bought anything I’m just not in their market value
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Posted 1 year ago
Hey there - thanks for your review. We offer more than 5 million products on Lyst in various price ranges. We suggest that you filter the items by price to see the best options available for you. If you have more questions, please contact us at customercare@ly.st. Have a great day!
Posted 1 year ago
Thank you for your service
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Posted 1 year ago
Hey there - thanks for the review! We're glad to hear that you were happy with our service. Have a great day!
Posted 1 year ago
Thank you for your prompt and kind assistance!
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Posted 1 year ago
Hey there - thanks for your review. We are glad to hear you are happy with the service provided by Mon and Ruth! Happy shopping, Lyst
Posted 1 year ago
Very helpful courteous and professional
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Posted 1 year ago
Hey there - thanks for the review! We're glad to hear that you were satisfied with our service. Have a great day!
Posted 1 year ago
They gave me the details to contact Roman Originals, who did refund even though I requested a replacement.
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Posted 1 year ago
Hey there, thanks for your positive review. we are glad to hear that we're able to assist you with your order. Hope you loved your order. Have a great day - Lyst
Posted 1 year ago
Anyway, good service.
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Posted 1 year ago
Hey there - thanks for the review! We're glad to hear that you were satisfied with our service. Have a great day!
Posted 1 year ago
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Posted 1 year ago
The Customer Service was great in getting my order sorted out. The response was timely and instructions were clear and hence led to no misunderstanding.
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Posted 1 year ago
Hey there - thanks for the review! We're glad to hear that you were satisfied with your service. Have a great day!
Posted 1 year ago
Yeah it's okay answered my queries
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Posted 1 year ago
Hey Ace - thanks for the review! Have a great day!
Posted 1 year ago
Did there best but I had to resort to my credit card company to get the refund for me
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Posted 1 year ago
Hey there - thanks for the review! Please let us know if there is anything else we can help you with. Have a great day!
Posted 1 year ago
The service was very good and though Danielle was unable to solve the problem she gave me good advice of what to do next.
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Posted 1 year ago
Hey Matty, thanks for your review! we are glad to hear that Daniela was able to assist you & provide you with instructions on what to do next to resolve your issue. Have a great day - Lyst
Posted 1 year ago
Thank you for a fast feedback.
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Posted 1 year ago
Hey Jindaporn - thanks for the review! We're happy to hear that you're satisfied with our service. Have a lovely day!
Posted 1 year ago
Ruth and I believe Trevor from Customer Support plus Carl Shop Manager(?)provided excellent assistance during my questions concerning a pair of Armani jeans. I required a High Waisted pair and all went the extra mile contacting Armani for dimension confirmation before I purchased.Would use Lyst again. Thanks.
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Posted 1 year ago
Hey Steve - thanks for the excellent review! We're so glad to hear that Ruth and Carl were able to help you here. Happy shopping!
Posted 1 year ago
Lyst is rated 3.8 based on 1,724 reviews