Hey there, thank you for the wonderful feedback! We're glad to know you're enjoying our services.
May I please know how can we improve our service next time so you can rate us 5 stars?
You can also reach out to us via customercare@ly.st if you need further assistance.
Have a lovely day,
Lyst
Hey there - thanks for your review.
Just to clarify, Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
Shipping and return policies are specific to each individual retailer and will vary by item.
However, we thank you for your feedback and please be assured that I have forwarded your comments to relevant team for their information.
Best,
Lyst
Hey Julie, we're sorry to hear that the item you've ordered had a different price than when you placed your order.
This isn't an app error as all prices are set directly by the retailer.
We apologise if the retailer’s current price has not yet updated on Lyst.
Thanks for sharing your feedback as we're always working to improve our services.
Best wishes,
Lyst
“The item I purchased was great and received (from Lithuania!) one day after ordering. Had a slight disagreement over postage (hence dropping one star) but this was sorted out.”
Hey there - thanks for your review. We offer more than 5 million products on Lyst in various price ranges. We suggest that you filter the items by price to see the best options available for you. If you have more questions, please contact us at customercare@ly.st. Have a great day!
Hey there, thanks for your positive review. we are glad to hear that we're able to assist you with your order. Hope you loved your order. Have a great day - Lyst
“The Customer Service was great in getting my order sorted out. The response was timely and instructions were clear and hence led to no misunderstanding.”
Hey Matty, thanks for your review! we are glad to hear that Daniela was able to assist you & provide you with instructions on what to do next to resolve your issue. Have a great day - Lyst
“Ruth and I believe Trevor from Customer Support plus Carl Shop Manager(?)provided excellent assistance during my questions concerning a pair of Armani jeans. I required a High Waisted pair and all went the extra mile contacting Armani for dimension confirmation before I purchased.Would use Lyst again. Thanks.”
