“Does anyone know if lyst's items come in their original packaging? I want to get a Saint Laurent wallet but Im not sure if it comes in the YSL box with a dustbag.”
Hi there, thank you for your message. As Lyst partners with retailers around the world the packing may vary by item. Please send the Lyst link to the Saint Laurent wallet to customercare@lyst.com - I'll be happy to take a look. Thanks again and I hope to hear from you shortly. Karla
“Would like to go back in a delete a number of designers I originally added to follow such as hilfiger or adidas or Ralph Lauren they have too much product and I'd rather look for higher end stuff on sale,, can figure how to redo the lyst Thanks”
Hi Joan, I'm very sorry to hear of your disappointment. As all returns and exchanges are handled directly by the retailers stocking the product, we always provide a link to their returns policy on the product page. Please accept my sincere apologies for any confusion and please don't hestiate to contact me on customercare@lyst.com with any questions. Have a great day! Charlotte
“Love you guys and you are great! Only reason I give you a good star instead of a very good star is the fact that some items are non returnable and non refundable! Buying on the internet is too difficult as is to be stuck with an item that doesn't fit right Even if the item is on sale, because it is an untried item one should have some sort of a recourse!”
“I was very pleased to find that the scarf/stole is exactly the right shade I need and that the quality is excellent. I needed something more luxurious and soft than an ordinary scarf for a wedding.
Communication regarding delivery very good.”
“The selection is a bit overwhelming, but search works very well to make choice easier and more specific. The site connects to some of the very best quality items in one place, which is very convenient, and the prices found can be very good.”
Hi Joe, Thank you for your feedback and your recent order with us. I’m so sorry to hear that you received the incorrect colour shoes from the retailer. Please be assured that should you wish to exchange or return the shoes, our customer care team will be happy to guide you through the retailer’s process. You can contact us with any queries on customercare@lyst.com. Best Wishes, Charlotte
“Lyst is a great site. Work on improving the navigation. Entering one way does not necessarily provide the same kind of access. For example, I am not always able to designate size as that option is not always available. Otherwise, the site is great and I enjoy shopping on Lyst.”
