Lyst Reviews

3.8 Rating 1,724 Reviews
68 %
of reviewers recommend Lyst
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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous
Anonymous  // 01/01/2019
Good service, nice packaging, quick delivery, nice touch with the hand written note. Additional product information would have been good.
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Posted 8 years ago
quick delivery, everything is very well explained and quality stuff
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Posted 8 years ago
Wide range of fashion choice and easy purchase.
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Posted 8 years ago
I love how Lyst brings all the different brands and styles you like together on one site, always alerting me of what is new. The spectrum is from the affordable to the top-of-the-line, and it's all great. I did have some issues trying to order clothes. My bank questioned my initial purchase, which seemed to cause my first payment to be rejected. Then my second attempt a computer glitch appeared to have stopped an order. Finally the third attempt it was sorted out after I contacted Lyst and Menslook, but I had to ask to receive a tracking email for the items I purchased - instead of receiving it automatically like the website said I would. Overall, I would say its been a great experience and I look forward to shopping on Lyst again! I think I mostly had technical issues because the clothes I was trying to order were from France, and I don't normally buy clothes from that far away.
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Posted 8 years ago
Hi James, Thank you for your feedback and I apologise for any inconvenience caused. I’m pleased that our Customer Care team were able to resolve your query and help you to place your order. Please contact us at customercare@lyst.com if you have any further questions. Best wishes, Charlotte
Posted 8 years ago
Beautiful shoes! Only down fall took 12 days from order to receive.
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Posted 8 years ago
Took a few days to confirm transaction, but once confirmed goods arrived next day and in fab condition.
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Posted 8 years ago
Most of the brands you can find everywhere (online and off). It would be nice to see more emerging menswear fashion brands.
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Posted 8 years ago
Even though i got the wrong order sent, shipping was fast!! N the sender called me the next day n is sending my correct order, as soon as this snow permits lol.
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Posted 8 years ago
I like lyst its fast effective and easy to work with when making a purchase it has a variety of items to choose from the best shopping experience so far.
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Posted 8 years ago
Overall everything is good, but pulling and shipping the item could be better.
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Posted 8 years ago
I made two purchases last week. The first on the product sold out so I went back to find the item I wanted somewhere else. The purchase experience was good, but I still haven't received a shipping confirmation.......it's been almost a week.
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Posted 8 years ago
Your website is easy to navigate. The quality, color, material and fit were all true to the description/details. Merchandise was received on time and I am very happy with this beautifully made jacket.
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Posted 8 years ago
Just needs more sales
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Posted 8 years ago
Easy process, got my product quickly.
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Posted 8 years ago
Good service. Filters could work better: wish I could pick a designer, and then apply the 'on sale only' to that specific selection. I also wish I could refine by size: this would save me a lot of disappointment. On the up side, delivery is quick and drama free, and it's easy to return items. The brands listed are much more prestigious than those found on Gilt, but Gilt does a better job at updating their content, keeping their inventory going, and maintaining interest. Still: for me Lyst is the luxe app, while Gilt is the 'diffusion' app. Love the overall design of Lyst (graphic interface and logos) better than Gilt.
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Posted 8 years ago
Great experience, great item.
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Posted 8 years ago
I'm grateful for the fact that they had the items I wanted in one location. However be aware that some of their suppliers in stores are in other countries that apply a VAT and that is not included in checkout. I ended up paying A 20% premium after the item was shipped. Not sure if I would recommend.
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Posted 8 years ago
very happy with the services
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Posted 8 years ago
Lyst would be the best store ever if they gave exchanges, the whole return and buy again process is a hassle. Makes me want to say "ugh forget it". Some discount codes wouldnt hurt either.
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Posted 8 years ago
I've been making a lot of purchases lately through lyst and so far I've been very pleased with all my purchases.I highly recommend to everyone.
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Posted 8 years ago
Lyst is rated 3.8 based on 1,724 reviews