Machine Mart Reviews

Name: Machine Mart
Address: Machine Mart Limited211 Lower Parliament Street, Nottingham
Rating: 1.78

1.8 Rating 249 Reviews

20 %

of reviewers recommend Machine Mart

Company Reviews

Questions

Metrics

1.8

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0871 410 1250

Location:

Machine Mart Limited211 Lower Parliament Street
Nottingham
NG1 1GN

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Machine Mart 1 star review on 5th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always friendly and helpful and items not in stock are available with-in a few days of ordering.”

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Posted 7 years ago

“As always, fantastic service and helpfulness in carrying purchases out to the car. Cant' fault machine mart. GREAT prices, great quality and friendly staff. 11/10 Machine Mart :)”

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Posted 7 years ago

“Top notch delivery”

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Posted 7 years ago

“I bought a Clarke inverter generator and theirs was the lowest price I'd seen. I also had the option of picking it up myself from one of their stores, rather than having it delivered.”

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Posted 7 years ago

“Good quality products for the enthusiast with especially good prices when they have a VAT free event!”

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Posted 7 years ago

“Every now and then Machine Mart provide a VAT free offer on some of their products.This has enabled me to buy some wood working tools and machinery saving me a number of pounds that just go to the government.”

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Posted 7 years ago

“I needed an output regulator for my Rebel Air 30 Compressor. Rang Parts Department with Part No. and ordered on line. Item arrived in post next day. The new part had been modified and was certainly manufactured to a higher specification than the original part that had failed.”

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Posted 7 years ago

“Very helpful staff in store (Southampton) who followed up with answers to technical questions on products as promised. Ordering was simple and delivery quick and on time.”

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Posted 7 years ago

“""Lewis @ Leyton 5*”

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Posted 7 years ago

“Their selection of products is great - huge choice, and well-presented that one can see in advance (as opposed to the catalogue / Argos / Screwfix / Toolstation -style of shopping) - here's an actual store with goods displayed on shelves that can be browsed to see exactly what's what and what's best for the job. Staff are incredibly well-informed & helpful when (/if) they're needed - there if you need them, but not pushy / in your face if you don't. Their levels of customer service and product knowledge is well above standard, and the products are varied for whether you are an infrequent / DIY user, or a day-to-day high intensity professional. Everything's very good quality, and represents excellent value for money for the particular type, ie. amateur / professional buyer. It's my absolute and number one 'go-to' shop of choice for all my tools, definitely!”

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Posted 7 years ago

“I ordered a 3-foot long breaker bar with a 1/2" drive to undo an extremely tight, Locktite-secured pivot stub on a classic motorcycle. This extremely robust and nicely finished item arrived the next day - and the job was done with no fuss. Brilliant service from these chaps, as always. D Lyons, Kingston, Surrey”

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Posted 7 years ago

“Product and service received was excellent”

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Posted 7 years ago

“They delivered my purchase three days earlier than expected which suited me much more than the original date promised.”

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Posted 7 years ago

“large amount of stuff in stock..Open 7 days.Good range of stuff from cheap DIY to good quality kit.”

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Posted 7 years ago

“buy suppling the correct goods quickly and efficiently”

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Posted 7 years ago

“Customer service is always amazing, smiling employees and always happy to help with knowledge of their products! Great range of tools, and all at really reasonable prices!”

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Posted 7 years ago

“Promote Dave. He knows how to satisfy a man.”

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Posted 8 years ago

“dave was extremely helpful when purchasing my lawn mower. would highly recommend. do not listen to other reviews”

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Posted 8 years ago

“Dave made me so happy.”

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Posted 8 years ago

“Visited Grimsby branch today, Dave was so helpful. Brought heavy log burner and other items to our car. Great friendly helpful service.”

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Posted 8 years ago

Machine Mart is rated 1.8 based on 249 reviews