Machine Mart Reviews

Name: Machine Mart
Address: Machine Mart Limited211 Lower Parliament Street, Nottingham
Rating: 1.75

1.8 Rating 247 Reviews

19 %

of reviewers recommend Machine Mart

Company Reviews

Questions

Metrics

1.8

Based on 247 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0871 410 1250

Location:

Machine Mart Limited211 Lower Parliament Street
Nottingham
NG1 1GN

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Machine Mart 1 star review on 5th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices for the product I wanted. It took quite a while to be delivered to the store for pick up, but this was no problem for me. I was informed by email and a phone call when the item had arrived. However, it was the wrong item. I phoned the store for advice. They told me to contact customer services. I did so online asking if they could collect the wrong item and send me the right item. The next morning I received a phone call, then an email, saying the correct item had been dispatched. It arrived the next day, and I was told I could keep the incorrect item,for which I had paid £5.99. I am very impressed with their customer service and would have given 5 stars if the correct item had been delivered in the first place.”

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Posted 5 years ago

“Good service with lots of product choice.”

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Posted 5 years ago

“The order was placed without hassle, and promptly dispatched to the post office of my choice, which is a great option for people who lead busy lives and always out and about. Just a shame that Parcel Force let the side down by delaying the delivery.”

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Posted 6 years ago

“good range of products at very good prices”

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Posted 6 years ago

“I needed some trestles for some jobs I'm in the process of carrying out,machine mart had the item's I required and at very reasonable prices.”

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Posted 6 years ago

“Bought a wood burner. Good product but expensive delivery charge and the driver only drops a heavy pallet at the pavement edge, so if you don't have any help to carry a large item you're pretty stuffed.”

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Posted 6 years ago

“Ask for discount. Not avaible but gave free delivery saving £37.50.”

Helpful Report

Posted 6 years ago

“Ask for discount. Not avaible but gave free delivery saving £37.50.”

Helpful Report

Posted 6 years ago

Machine Mart is rated 1.8 based on 247 reviews