Make My Blinds Reviews

"Terrible customer service. \r\nOrdered a made to measure blind - After receiving no information I contacted them for an update. Eventually asked for a refund as we needed the blind urgently, which I received no problem. \r\nHowever, a couple of weeks later I received an email saying I had received the blind and a refund and needed to send the blind back. \r\nAfter numerous emails of arguing, I was sent a photo with the tracking details. The tracking showed a blind delivered to MAKE MY BLINDS with the photo of it on their premises. \r\nI received no apology for this ridiculous interchange, or the stress it caused me. Absolutely disgusting behaviour."

"Disappointing\u2026\r\nI recently had a disappointing experience with Make My Blinds, and I feel compelled to share my concerns. I placed an order for blinds with specific dimensions, expecting a seamless process and high-quality product. Unfortunately, the reality fell far short of my expectations.\r\n\r\nUpon receiving the blinds, I immediately noticed a substantial gap between the blinds and the wall, rendering them practically useless in terms of privacy. Despite my efforts to address this issue with the customer support team and providing clear photographic evidence of the problem, the response received was unsatisfactory.\r\n\r\nThe customer service representative acknowledged a deduction made for the 'Recess' sizing option, despite my order being placed with the 'Exact' sizing option. This miscommunication led to a significant deviation from the specified width of 39.5cm, causing a noticeable gap on either side of the blinds. The lack of attention to this crucial detail and failure to acknowledge the evidence provided is disheartening.\r\n\r\nMy attempts to seek a resolution have been met with inadequate responses, leaving me with blinds that not only fail to meet my original specifications but also compromise the privacy of my living space.\r\n\r\nOverall, this experience has been characterized by poor communication, a lack of attention to detail, and an unsatisfactory resolution process. I expected a higher level of customer service and product quality from Make My Blinds, and unfortunately, I cannot recommend them based on my recent experience.\r\n\r\nI hope this review serves as a cautionary note for potential customers and prompts Make My Blinds to improve their communication and quality control processes."

"Disappointing\u2026\r\nI recently had a disappointing experience with Make My Blinds, and I feel compelled to share my concerns. I placed an order for blinds with specific dimensions, expecting a seamless process and high-quality product. Unfortunately, the reality fell far short of my expectations.\r\n\r\nUpon receiving the blinds, I immediately noticed a substantial gap between the blinds and the wall, rendering them practically useless in terms of privacy. Despite my efforts to address this issue with the customer support team and providing clear photographic evidence of the problem, the response received was unsatisfactory.\r\n\r\nThe customer service representative acknowledged a deduction made for the 'Recess' sizing option, despite my order being placed with the 'Exact' sizing option. This miscommunication led to a significant deviation from the specified width of 39.5cm, causing a noticeable gap on either side of the blinds. The lack of attention to this crucial detail and failure to acknowledge the evidence provided is disheartening.\r\n\r\nMy attempts to seek a resolution have been met with inadequate responses, leaving me with blinds that not only fail to meet my original specifications but also compromise the privacy of my living space.\r\n\r\nOverall, this experience has been characterized by poor communication, a lack of attention to detail, and an unsatisfactory resolution process. I expected a higher level of customer service and product quality from Make My Blinds, and unfortunately, I cannot recommend them based on my recent experience.\r\n\r\nI hope this review serves as a cautionary note for potential customers and prompts Make My Blinds to improve their communication and quality control processes."

"Disappointing\u2026\r\nI recently had a disappointing experience with Make My Blinds, and I feel compelled to share my concerns. I placed an order for blinds with specific dimensions, expecting a seamless process and high-quality product. Unfortunately, the reality fell far short of my expectations.\r\n\r\nUpon receiving the blinds, I immediately noticed a substantial gap between the blinds and the wall, rendering them practically useless in terms of privacy. Despite my efforts to address this issue with the customer support team and providing clear photographic evidence of the problem, the response received was unsatisfactory.\r\n\r\nThe customer service representative acknowledged a deduction made for the 'Recess' sizing option, despite my order being placed with the 'Exact' sizing option. This miscommunication led to a significant deviation from the specified width of 39.5cm, causing a noticeable gap on either side of the blinds. The lack of attention to this crucial detail and failure to acknowledge the evidence provided is disheartening.\r\n\r\nMy attempts to seek a resolution have been met with inadequate responses, leaving me with blinds that not only fail to meet my original specifications but also compromise the privacy of my living space.\r\n\r\nOverall, this experience has been characterized by poor communication, a lack of attention to detail, and an unsatisfactory resolution process. I expected a higher level of customer service and product quality from Make My Blinds, and unfortunately, I cannot recommend them based on my recent experience.\r\n\r\nI hope this review serves as a cautionary note for potential customers and prompts Make My Blinds to improve their communication and quality control processes."

"Disappointing\u2026\r\nI recently had a disappointing experience with Make My Blinds, and I feel compelled to share my concerns. I placed an order for blinds with specific dimensions, expecting a seamless process and high-quality product. Unfortunately, the reality fell far short of my expectations.\r\n\r\nUpon receiving the blinds, I immediately noticed a substantial gap between the blinds and the wall, rendering them practically useless in terms of privacy. Despite my efforts to address this issue with the customer support team and providing clear photographic evidence of the problem, the response received was unsatisfactory.\r\n\r\nThe customer service representative acknowledged a deduction made for the 'Recess' sizing option, despite my order being placed with the 'Exact' sizing option. This miscommunication led to a significant deviation from the specified width of 39.5cm, causing a noticeable gap on either side of the blinds. The lack of attention to this crucial detail and failure to acknowledge the evidence provided is disheartening.\r\n\r\nMy attempts to seek a resolution have been met with inadequate responses, leaving me with blinds that not only fail to meet my original specifications but also compromise the privacy of my living space.\r\n\r\nOverall, this experience has been characterized by poor communication, a lack of attention to detail, and an unsatisfactory resolution process. I expected a higher level of customer service and product quality from Make My Blinds, and unfortunately, I cannot recommend them based on my recent experience.\r\n\r\nI hope this review serves as a cautionary note for potential customers and prompts Make My Blinds to improve their communication and quality control processes."

"Disappointing\u2026\r\nI recently had a disappointing experience with Make My Blinds, and I feel compelled to share my concerns. I placed an order for blinds with specific dimensions, expecting a seamless process and high-quality product. Unfortunately, the reality fell far short of my expectations.\r\n\r\nUpon receiving the blinds, I immediately noticed a substantial gap between the blinds and the wall, rendering them practically useless in terms of privacy. Despite my efforts to address this issue with the customer support team and providing clear photographic evidence of the problem, the response received was unsatisfactory.\r\n\r\nThe customer service representative acknowledged a deduction made for the 'Recess' sizing option, despite my order being placed with the 'Exact' sizing option. This miscommunication led to a significant deviation from the specified width of 39.5cm, causing a noticeable gap on either side of the blinds. The lack of attention to this crucial detail and failure to acknowledge the evidence provided is disheartening.\r\n\r\nMy attempts to seek a resolution have been met with inadequate responses, leaving me with blinds that not only fail to meet my original specifications but also compromise the privacy of my living space.\r\n\r\nOverall, this experience has been characterized by poor communication, a lack of attention to detail, and an unsatisfactory resolution process. I expected a higher level of customer service and product quality from Make My Blinds, and unfortunately, I cannot recommend them based on my recent experience.\r\n\r\nI hope this review serves as a cautionary note for potential customers and prompts Make My Blinds to improve their communication and quality control processes."

"Warning to anyone looking for blinds currently about Make my blinds - please please avoid this company. \r\nOrder arrived later than we were told when we ordered. Opened the box to find a very different product to the one we ordered. We ordered a white voile Roman blind. Instead we were sent an opaque white blind. See the photo on the website and our photo. The detail of the window frame is visible through their photo and you can\u2019t even see the frame of our window through ours. \r\nNot to mention due to the thick lining they have used, the colour is now cream and not white (see 3rd photo). Their explanation being that the colour light look different in different lights - they\u2019re in the same light! \r\nIt is clearly not what we ordered or wanted, and because they have labelled it as our order, we are stuck with it and they have taken our \u00a3110 for a blind we cannot use. \r\nPlease please avoid this company. They have been dishonest and their website is misrepresenting their product, with no way of getting a refund. We will have to take this further to trading standard \/ ombudsman"