“Don't waste your time or money. The macerator bought broke down on less than 2 months, & the seller & mAnomano thought by offering a replacement would sort out the problem, or I could send it back but would have to pay for this. The amount of money you have to pay to get this item fitted, not once but twice in less than 2 months is beyond words any words I can say, as their products aren't fit for purpose”
“Having my trading account suddenly inaccessible after a withdrawal rejection was terrifying. I was worried about my funds. But Mrs. Mercy and her support team were incredible. They managed to resolve the problem efficiently and helped me regain access to my account and funds. Highly recommended!”
“Having my trading account suddenly inaccessible after a withdrawal rejection was terrifying. I was worried about my funds. But Mrs. Mercy and her support team were incredible. They managed to resolve the problem efficiently and helped me regain access to my account and funds. Highly recommended!”
“In an unfortunate turn of events, I was scammed by a broker, losing my $90,000 investment. Despite my relentless efforts to find help, I found no resolution until I discovered Mrs. Bruce Nora. With her exceptional expertise, she managed to recover my funds when I had almost lost all hope. Her unwavering dedication to helping victims of fraudulent brokers makes her a beacon of hope in recovery. If you’ve been scammed, get in touch with her:
Email: bruce nora 254 (@) gmail.com
WhatsApp: +1 (318) 319-4620.”
“Esperienza pessima. Ho comprato a black friday una lavatrice Candy CO 4104TWM/1-S Lavatrice 58 cm 10 kg 1400 Giri/min Classe A Bianco. Numero d'ordine: M241277696970
Ordine cancellato dopo 1 settimana con il nuovo prezzo del prodotto €170 + caro di prima.
Servizio clienti inesistente. Mi hanno offerto un codice sconto di €5 della newsletter per il disagio.”
“worst company ever and worst customer assistance as well . Order never received after 2 weeks of waiting and contacted them several times and they told me just to wait to be patient .After 2 weeks of waiting I canceled my order and waiting for refund . Don't buy from here , you will waist your time , money and nerves.
Shame on them!!!”
“I ordered a bedside cabinet that stated it was fully assembled. It arrived today, it is self assembled! Still waiting for a responses response from the seller Awful”
“AVOID..Absolute robbing people..47.67 to return a Trampoline coz i ordered wrong size even if i wanted a replacement i had 2 STILL pay this ridiculous fee 2 return it. AVOID AT ALL COST..”
“Tracking system terrible with Mano Mano.. just direct you to seller….. in china .. they then ask for credit card details to charge £1 …yeah right… to give delivery details. state to be delivered 13-15 sept.. still no sign🤷♀️will they ever arrive..,who knows.. will Mano Mano take responsibility if not 🤷♀️”
“On their website you are informed that you can return an item but if you decide to do so, their return fees are so hefty its not worth returning. They mislead you when buying and then tell you, you should have read the terms and conditions. Who sits there reading terms and conditions for an hour these days. There would be so much ts&cs to read it would be all consuming of your day. This is a SCAM.”
“Producto enviado diferente al ofertado y manomano desestima mi reclamación porque tengo que opinar sobre el artículo recibido. Pero toman nota de lo hecho por el vendedor, total ni vendedor ni manomano son honestos.”
“Después de 10 horas de pedir un producto con envío gratuito el pedido fue cancelado y no se dio ninguna razón. Aunque el pedido fue cancelado mi dinero fue retenido lo que significa que no había dinero disponible para pedir una máquina que realmente necesitaba. No hay forma de hablar con nadie por teléfono. No parecen preocuparse por el cliente en absoluto. Todo se hace a conveniencia de la plataforma mano a mano o del vendedor. En mi experiencia es una de las peores plataformas de este tipo.
After 10 hours of ordering a product with free shipping the order was cancelled and no reason was given. Though the order was cancelled my money was held meaning that no money was available to order a machine I really needed. There is no way to speak to anyone by phone. They don't seem to care about the customer at all. Everything done is done at the convenience of the platform mano a mano or the vendor. It in my experience is one of the worst platforms of this type.”
“Charged me £7.00 for delivery first item cost £3.90 and arrived next day. 2nd item in the same order was a drill, I’m still waiting. For delivery after 5 days.
So they made a big postal profit on the small item and I’m still waiting for the drill.
I will never buy from them again especially now I have read there reviews (wish I had read them sooner). I’ll stick with E-Bay and other reputable sites. Avoid this company at all cost and if I had known it was French…. Well enough said.”
“Sent parcelback waiting for refund never heard anything don't buy anything of this company no customer service ther had me running around after them dont buy of them”
“This is the worst company to buy from, I have to cancel my item and still waiting for my refund weeks later with no reply from anyone. Don't buy anything from this company”
“BEWARE UNFAIR RETURN CHARGES and awful service:
A really poor experience.
Bought a small item (a WC flush plate costing about £65), not knowing 100% if it would be compatible.
It took 3 weeks to arrive, despite being “in stock”, with poor customer updates.
Sadly it was not compatible, so I have tried to return.
I fully expect to pay a reasonable return charge as the item was “unwanted” not faulty, but I was quoted £19 by the seller as a “refund” charge.
Turns out the seller, bathroom2kitchen.co.uk, have their warehouse in France, and I am expected to pay a totally unreasonable return charge because of this. I have asked both them and MonoMano to show me where it is detailed on the website that returns will be to France and hence extortionate. Neither have been able to do so.
I asked ManoMano to intervene, and they have refused.
Even the return process is awful. The seller arranged a courier but sent me no label so Fedex could not collect! About 10 emails later and 2 weeks and I still have an item I cannot use.
So frustrating. My advice…. GO ELSEWHERE. This is 2024 and customer service has moved on from the 1970’s. Apart from at ManoMano it seems.”
