Login
Start Free Trial Are you a business? Click Here

Marks And Spencer Reviews

2.8 Rating 2,325 Reviews
43 %
of reviewers recommend Marks And Spencer
2.8
Based on 2,325 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Marks And Spencer.
Read Marks And Spencer Reviews

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

How do I contact Marks And Spencer?
(6 days ago)
You can contact Marks And Spencer by Email and Telephone.
(6 days ago)
C
64.62%
Industry Average
This girl Went out of her way to help us Absolutely delighted I would like to commendLovepreet for her outstanding service during our recent visit to the café.
- Anonymous
I have been an avid buyer of M&S underwear (as well as food) for years. Last week, armed with my voucher I was bought as a present, I popped into M&S (in Sutton Surrey) to purchase some new underwear. Despite being, what appeared to be short staffed, Kamal (from lingerie) was a stand out member of your staff. Although all other staff at the pay counter were also friendly, welcoming & wanted to assist. With my specific request for assistance- Kamal listened to my requirements with patience Then armed with this assisted perfectly, while remaining professional, friendly & lighthearted. I left M&S in Sutton, with my faith that excellent customer service was still alive!
- Leighann
I never shop in M&S now as a minority of the staff are so impolite - similar to Waitrose - the customer service has gone downhill in both - such as shame you both used to beacons of politeness - the sign of the times - I wish you all the best.
- FranCesca Darien-Hyde PELLEGRINI