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Marks And Spencer Reviews

2.8 Rating 2,319 Reviews
43 %
of reviewers recommend Marks And Spencer
2.8
Based on 2,319 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
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About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

How does Marks And Spencer deliver?
(2 weeks ago)
Marks And Spencer delivers items by Courier.
(2 weeks ago)
E

Delivery - Slow

42.31%
Industry Average
Bought a bouquet of flowers to be delivered the day of our anniversary but arrived very late at night leaving me and wife very disappointed. I got one update on the day saying that the delivery would be later than expected, and that was it. Called customer service who apologised but didn't take responsibility for the missed delivery. Won't recommend this company at all.
- Anonymous
I ordered some wine and chocolates for a dear friend at least eight days before her birthday for delivery.
- C Cummings
Ordered as a gift food package for next day delivery? DPD driver did not find address? Next day same thing happened? Contacted M&S! Have put another up for delivery? If it gets there will be a miracle? Will think twice before ordering again! Won’t mention problems we had with call staff spelling certain words? Not a happy customer! Carol!
- Anonymous