Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.49

4.5 Rating 1,136 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price and very good service”

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Posted 6 years ago

“Absolutely best price, really super speedy FREE delivery, which actually arrived slightly earlier than the allocated time, so happy days. Friendly delivery guys, thanks I shall be ordering from you again in the future 👍😊”

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Posted 6 years ago

“This is the second time I've bought and had delivered an appliance from marks electrical and both times the service has been excellent" the drivers on both occasions were curtious and helpful. They also arrived at the exact minute they said they would and also rang exactly half hour before they arrived, like they said they would. Also the prices were the lowest among all the retailers I looked at. So thanks very much”

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Posted 6 years ago

“Disgusting behaviour and awful service Driver made inappropriate comments to my partner as well as other issues. Avoid. Ordered a washing machine, 3 weeks of saying its due in any day i give up and order a different one. A week later it is due for delivery between a 2 hour slot. The driver then harasses me via calls text and voicemail an hour before and then says he isnt waiting a minute past the start of the delivery window, which was fine. Next thing my girlfriend is calling in tears saying he has made inappropriate comments and then asked if he could come in for dinner. My partner has aspergers and this is absolutely disgusting behaviour.”

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Posted 6 years ago

“Things are ok if there are no problems. If you have a problem Marks Electrical do not care. I bought a fridge/freezer with had 2 faults on from day one. After trying to get the manufacturer to repair for 8 months I formally complained to Marks Electrical who ignored my letter. When I spoke to customer services they informed me of what I needed to do to get a refund from the manufacturer! They then failed to pick the faulty item up. Customer Services lied twice about why they did not pick it up and said it was my fault! Eventually got it sorted. Will never use again and nor will any of my friends or family. Customer Services are a disgrace.”

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Posted 6 years ago

“Terrible customer service. They delivered a fridge that turned out to be faulty from the start. Then lied about contacting the manufacturer, Who they say needed to confirm it was faulty. I had to take matters into my own hands. The manufacturer confirmed that nobody from Mark Electrical had notified them of a fault. 5 weeks later I still have a faulty product sat in my house whilst they tell me that a replacement is now on back order! After 5 calls to Marks Electrical and 6 calls to Samsung, I finally got the manufacturer to sort it out! New fridge on its way in 10 more days That’s 6 weeks to sort out being delivered a faulty product. Simply discussing! DO NOT TRUST A WORD THEY SAY!”

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Posted 6 years ago

“Ordered on Thursday delivered free on Sunday!”

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Posted 6 years ago

“Very professional, did exactly what I wanted. Can not fault them”

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Posted 6 years ago

“Do not trust this website, you may receive a faulty goods, and hardly to get it to be refunded. There too many option for online shopping, for example www.ao.com, but definitely DO NOT SHOP FROM Marks Electrical Ltd”

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Posted 6 years ago

“Absolute Rip off, they don’t want to refund or replace faulty and damage item. Not good”

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Posted 6 years ago

“It arrived exactly when they said it would. The delivery man was excellent, courteous, very efficient and helpful. Very happy with the Fridge, so far no complaints. Would definitely use again and be happy to recommend”

Helpful Report

Posted 6 years ago

“2 days from order to receipt of my washing machine and tumble dryer. £60 on each device saved and an additional £20 saving for a multi buy. Delivery was on time and the driver fantastic. Highly recommended on all fronts. Thank you !!”

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Posted 6 years ago

“Great value, couldn't not be beaten for price on any other web site😁”

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Posted 6 years ago

“The service was very swift and efficient”

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Posted 6 years ago

“Awful service - poor delivery experience- poor customer service - very poor after service - appears to be all about selling - not sure how they get away with it.”

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Posted 6 years ago

“Could not fault them on any p0art of the process. From buying through delivery to customer service, they were great.”

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Posted 6 years ago

“Amazing service all round. Advice, delivery and customer service. I’d recommend this company to anyone. Look no further!!”

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Posted 6 years ago

“Quick delivery by their own delivery team who were very polite and arrived when they said they would can't fault the service would definitely buy from again”

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Posted 6 years ago

“Mark Electrical did everything they said they would do which is very rare in my opinion. That is why I would use them again. And recommend to all my friends and family.”

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Posted 6 years ago

“Easy to place an order, obtain 0% finance on the order quickly. Delivery was as arranged with excellent communication. Delivery crew (Simon and Kyle) were very helpful, friendly and efficient. I would definitely order from Marks electrical again.”

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Posted 6 years ago

Marks Electrical is rated 4.5 based on 1,136 reviews