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Marriner Yarns Reviews

4.9 Rating 26,619 Reviews

98 %

of reviewers recommend Marriner Yarns

Company Reviews

4.9

Based on 26,619 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920 837 613

Email:

info@marrineryarns.com

Location:

Fountain Lane, Off Cypress Drive, St Melons
Cardiff
CF3 0FB

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Marriner Yarns 5 star review on 15th December 2022

Marriner Yarns 5 star review on 15th December 2022

Marriner Yarns 5 star review on 15th December 2022

Marriner Yarns 5 star review on 15th December 2022

Marriner Yarns 5 star review on 15th December 2022

Marriner Yarns 5 star review on 12th December 2022

Marriner Yarns 5 star review on 12th December 2022

2748

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had Marriner yarn before and I was very happy with the first lots! This time however I didn’t get their own brand, which was a shame but I understand they wanted to fill the order quickly. My main issue that while the replacement yarn is almost identical, it cannot be washed same way.. so I need to use these for other projects and see where I can get yarn for my what I was meaning to do. It is very lovely yarn though!”

Posted 5 years ago

“I was surprised that you had to replace so many of my wool choice to a different brand. I use this wool to make things for Shoe Box hence the variety of colours chosen. If you'd got in touch i could have chosen other colours.”

Posted 5 years ago

“Still awaiting an order. Am aware that some buttons have not arrived yet but I did ask you to send on the rest but you still haven't. You can send me the buttons when they come in. Thank you.”

Posted 5 years ago

Dear Elizabeth, there seems to have been a hiccup in the communication over your order, I do apologise for this. We received your reply on Friday evening and your order will be with you tomorrow. We'll refund the one set of buttons, and we have included a couple of free patterns to make up for the inconvenience of the wait. Kind regards, Caroline - MY

Posted 5 years ago

“Very slow said was dispatched when wasn't wool is lovely”

Posted 5 years ago

“Ordered before the cut-off time for same work day dispatch but item wasn't sent out until the following day. Spoke to Customer Services via Facebook 6 days later who advised the package was sent Royal Mail Second Class which can take up to 5 business days (but according to the Royal Mail website is 3 business days including Saturdays) - either way item should have been delivered by then. Called Customer Services the following day and was told I'd get a call back, I've yet to receive this 4 days later. Package has finally arrived, delivered by Hermes and in poor outer packaging condition. Luckily the goods inside were undamaged. Items are of decent quality but I wouldn't necessarily order from this company again due to the poor customer service.”

Posted 5 years ago

“I used to buy a lot of Marriner yarn in the past, pure acrylic or mix with 25% wool and was pleased with it. Recently I bought aran yarn mix with only 20% wool at a higher price than it used to be, and was hugely disappointed! The quality is much worse, no feeling that there is any wool in it, and after washing the look deteriorated instantly. I would not recommend the new version of aran wool mix to knitters.”

Posted 5 years ago

“I just find the yarn a bit fine compared to other yarns but I have been knitting with Aran for the past month using the yarn at present and find it is knitting up very neat and soft”

Posted 5 years ago

“I have been using this wool to knit Remembrance Day poppies as an upgrade from the Own brand hobby craft wool. While the wool knits better and is definitely a better grade than what I have been using I am disappointed that I am finding knots in the wool as it comes out of the ball. It’s only been a few so far out of the multiples I have bought but was not expecting this from a quality brand.”

Posted 5 years ago

“Ordered wool 4 days ago. Still haven't received it. Pattern 0118 and pattern 0518 which I paid for and downloaded are exactly the same pattern. Dolls are positioned differently and clothes are a different colour otherwise exactly the same pattern.”

Posted 5 years ago

Hi Margaret, We are very sorry that you have had a less than satisfactory shopping experience with us on this occasion. We have sent you an email in regards to your comments and I hope that we have addressed your concerns. Thank you for taking the time to leave a review. Kind regards, The Marriner Yarns Team

Posted 5 years ago

“Lovely pattern which I would love to make but unfortunately your checkout will not accept my Australian postcode. What a shame.”

Posted 5 years ago

“Whilst the products are very good I think customer service could be improved by offering first class postage instead of second class postage. In today’s market place we all want immediate delivery of purchased product. A seven day delivery service is not acceptable as was my first order. We all expect a fast delivery service when purchasing on line.”

Posted 5 years ago

“Not the soft quality I was expecting ,as I knit baby clothes for the Pre med ward at my local Hospital Making cot blankets from the wool I bought from you ,and that is fine .Bearing in mind I am 80 years young and have been knitting for at least 70 of those years .I have my Dad to thank for teaching me to knit when I was about 8 years old sitting in the hay field as he ate his tea.He taught me with 6 inch nails and strong !!!!!”

Posted 5 years ago

“I have recently purchased wool from yourselves,a d am extremely happy with my purchase.With the yarn I made six baby cardigans for around 1.50 per cardigan.Will certainly be buying more from yourselves.”

Posted 5 years ago

“It was very easy on the phone but I couldn't understand why your system would not let me order on line. It kept saying you hadn't heard of my email when y our email me regularly.”

Posted 5 years ago

Dear Janet, you are quite right, there is no reason why you should not be able to place your order online. Could you contact me direct with more details of what prevented you from checking out so that I can look into it? Please email info@marrineryarns.com, FAO Caroline and I will be in touch. Kind regards, Caroline - Marriner Yarns

Posted 5 years ago

“I bought the marriner double knit for a cardigan for my daughter. So far, I’m still knitting it, I’m really pleased with the yarn. Nice and soft, not ‘creaky’ like a lot of yarns. Hope my daughter likes it!!!”

Posted 5 years ago

“Fab wool at a good price but very poor delivery service it took over a week to arrive even though the company sent me an update stating wool had been dispatched it took 4 more days to arrange and it was only 200 grms of wool”

Posted 5 years ago

Hi Nadia, I have just looked into this for you and the order relates to a pattern which is available for access in your Marriner account. I think your comments may relate to an order purchased from a different company. I hope this helps. Regards Leisha - MY

Posted 5 years ago

“I have no problem with the yarns. They are very good. Only part of my order arrived initially and when I phoned to query this the person who answered could not explain why. She promised to send the other items which arrived two days later.”

Posted 5 years ago

“Most people leave good reviews regarding their orders. I was a bit confused to recieve an e mail saying my order had been dispatched when it hadnt. Eventually had to phone and be told it hadnt been dispatched as said in e mail because one of my colours was out of stock. So why the e mail saying it had? Recieved it the day after my phone call.”

Posted 5 years ago

“The 4 ply coned wool is flat and twisted and looked as though it had been ironed or maybe wound too tight? I washed some and it did then come out more round but i shouldn't have to do this. I'm just hoping it won't spoil the finished article.”

Posted 5 years ago

“Now had the chance to knit something with the wool I purchased. I bought the wool to knit my granddaughter items for winter to use with he school uniform. I first knitted a scarf - photo attached. The only issue I had was that I felt it did not knit as a DK but more so a 4ply. The item came out pretty soft. I feel to knit a hat or cardigan I would need to use a thinner needle and increase the size or double the thread and still use the no 8 or 9. Thank you for the purchase and quick delivery. I sure will be back. I'm actually looking for a simple cardigan pattern that can be used over various ages 3 yrs to 9 yrs.”

Marriner Yarns 3 star review on 21st August 2018

Posted 5 years ago

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Marriner Yarns is rated 4.9 based on 26,619 reviews