Marriner Yarns Reviews

Name: Marriner Yarns
Address: Fountain Lane, Off Cypress Drive, St Melons, Cardiff
Rating: 4.90

4.9 Rating 26,619 Reviews

98 %

of reviewers recommend Marriner Yarns

Company Reviews

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Metrics

4.9

Based on 26,619 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920 837 613

Email:

info@marrineryarns.com

Location:

Fountain Lane, Off Cypress Drive, St Melons
Cardiff
CF3 0FB

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Marriner Yarns 5 star review on 15th December 2022

MARY OSHEA

Marriner Yarns 5 star review on 12th December 2022

Vicki Culshaw

Tania Bigg

2748

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The colours of the yarns were reasonably accurate and the yarn came well packaged and arrived on time. However, the yarn is quite thin compared to most other aran yarns and does not knit up to standard tension”

Helpful Report

Posted 2 years ago

Hi Thank you for your feedback. Sorry to hear you are unhappy with your yarn. Please email our customer service team at: info@marrineryarns.com the team can look into this. Kind Regards Marriner Yarns Team

Posted 2 years ago

“Delivery was quick but I was very disappointed to find a knot about a quarter of the way into the ball”

Helpful Report

Posted 2 years ago

Hi Thank you for your feedback. We endeavour to use the highest quality products and always do our utmost to minimise faults in our yarns. Unfortunately, it does happen occasionally. Due to the nature of spinning and balling yarn, occasional knots are unavoidable when joining sections of yarn during the process. This greatly reduces wastage of the yarn and allows a smoother balling process. Hope this helps. Marriner Yarns Team

Posted 2 years ago

“Up to now I have been really happy with my yarns from Mariners .I have had several orders and love their yarns .However this last order of Get Cosy blanket yarn was a disappointment .Every ball of yarn I have used has several knots in the yarn .These knots really ruin the look of my knitting .”

Helpful Report

Posted 2 years ago

Dear Customer We are sorry to hear that you are unhappy with the number of knots you've encountered with the Get Cosy yarn. Due to the way our Get Cosy yarn is constructed (not traditionally spun) the potential for knots in the yarn is slightly higher. This is an unavoidable part of the production process. However if you feel that there were more knots that necessary, please can you send us some images showing the number of knots you were experiencing to info@marrineryarns.com Marriner Yarns Team

Posted 2 years ago

“Love knitting with the SuperSoft Baby 3 ply, the items look good with even stitches, also it doesn’t snag on my dry hands while knitting. Problem is that it doesn’t feel ‘superSoft’ compared to my usual yarn.”

Helpful Report

Posted 2 years ago

Hi Thank you for your feedback with regards to the Supersoft yarn. Please email our customer service team at info@marrineryarns.com Our customer service team can look into this. Kind Regards Marriner Yarns Team

Posted 2 years ago

“Received my order of aran cones. Was pleased with the cream aran but alas the blue aran (supposedly the same grade of wool) but it's just like DK and had to change to a full size smaller needles and even at that it doesn't really please me. Have I any comeback?”

Helpful Report

Posted 2 years ago

Hi Helena, We are sorry to hear about the problem you have encountered with the Aran 1000G Cone in Storm. So we can look into this further for you, can you please send us some images showing the difference between the Cream and Storm cone you received to info@marrineryarns.com Once we have received this from you, we will be able to look at how we can assist you with this. Marriner Yarns Team

Posted 2 years ago

“Sorry in the white and yellow are knots in the wool and the yellow as dirty marks on it”

Helpful Report

Posted 2 years ago

Hi Judith Thank you for getting in touch. Sorry to hear you have had a problem with your yarn. Please email our customer service team at info@marrineryarns.com they can look into this. Kind Regards Marriner Yarns Team

Posted 2 years ago

“Hi I found this wool very hard to work with it is very stiff so have had to change knitting pattern”

Helpful Report

Posted 2 years ago

Hi Margaret Thank you for your review. Sorry to hear you found your wool stiff. Please contact our customer service team: info@marrineryarns.com or 029 20837613. They team can look into this. Kind Regards Marriner Yarns Team

Posted 2 years ago

“I bought 3 cones of 4ply acrylic. They were nice and soft and I thought I would be pleased with them. However when I started knitting with them they turned out to be different thicknesses and I needed different tensions depending on the colour used.”

Helpful Report

Posted 2 years ago

Hi Christine Thank you for getting in touch. Sorry to hear you have had a problem with our 4ply cones. Please contact our customer service team on info@marrineryarns.com or 029 20837613, the team can look into this. Kind Regards Marriner Yarns Team

Posted 2 years ago

“Mariner have had some issues with delivery of yarn. My order didn't arrive in time for me to complete my project. However, I requested a refund which was processed very quickly. Thank you”

Helpful Report

Posted 2 years ago

“SAll double knitting seems different. Dark colours seem much coarser and thicker than light colours. I have to adjust needle sizes when knitting dolls. Love the selection of colours, but need to find a milk chocolate shade.”

Helpful Report

Posted 2 years ago

“I chose pure wool to make warm hats for a charity. The red wool seems to be finer than the grey and the first red ball used has disappointingly had 5 knots/breaks so far (less than halfway) into the 100g.”

Helpful Report

Posted 2 years ago

“I've used your yarns for years but recently I've found the quality less than it used to be. The double knit fluffs up even while knitting and I've found quite a lot of knots in the yarns whilst knitting which is so annoying in the middle of a long row.This also happened today in the chunky yarn I recently ordered. I always try to use the yarn from the middle of the ball but it seems now the wind is different and it's very difficult as inside the balls are very knotted.”

Helpful Report

Posted 2 years ago

“The yarn is as I expected and I am satisfied with it. However, the package was ripped and I could see the contents; two out of the three cones had their plastic bags and one had its yarn band removed but all were in the package. There were two information sheets from the company there. I did tell the delivery person but I don't believe it was his fault. That is why I have given it 3 stars instead of 5.”

Helpful Report

Posted 2 years ago

“The yarns are all fantastic. However, dispatch and delivery times need some work. Sometimes it takes over just to dispatch and overall I’ve a week to arrive. I’m not saying they are slow but my child has now outgrown the knitting pattern.”

Helpful Report

Posted 2 years ago

“I recently bought 3 balls of the sock yarn. I love the colours , its lovely and soft but am not at all happy as the balls are too lightly wrapped. Two chunks of yarn fell away from the ball and I spent the best part of two hours undoing the tangles. The next ball I use will be rewound as I cant bear to have to go through that again.”

Helpful Report

Posted 2 years ago

Hi Jayjay, We're sorry to hear about the problems you encountered with the Get Cosy 4ply yarn you'd purchased from us. If you'd like to discuss this further with us, please can you send us an email, including any photographs you may have of the yarn to info@marrineryarns.com and we can discuss the problems you had with this yarn further with you. Marriner Yarns Team

Posted 2 years ago

“Still haven't received order and have emailed to inform you but no reply”

Helpful Report

Posted 2 years ago

Hi Lorraine, We are sorry to hear that you haven't received your order. We have responded to your email you sent last night and have seen that you'd accidentally inputted the wrong postcode on your order. We have escalated this to the courier to change the delivery address, we'll continute to correspond with you via email. Marriner Yarns Team

Posted 2 years ago

“Although delighted with the colour of the yarn when it arrived, it took longer for the parcel from Wales to arrive then a parcel sent to me from Norfolk”

Helpful Report

Posted 2 years ago

“The yarns are good except for the white which turned out to change colour when knitted up as it went a grey ish colour. Am sure they did not believe me and all I was offered is 2 replacements”

Helpful Report

Posted 2 years ago

“Disappointed with way this yarn knits up. Threads separate and the yarn fluffs up so easily. Have had to keep cutting off the excess fluffy bits.”

Helpful Report

Posted 2 years ago

Dear Customer, We're sorry to hear that you are not completely satisfied with your order. We are happy to receive unwanted/unused yarn for a refund or exchange. Please contact our customer service team at info@marrineryarns.com for further assistance. MY Team

Posted 2 years ago

“So disappointed with the new merino yarn. I really love the cream and soft white shades and planned to use them in my weaving. When it arrived it was very thin for DK, not a disaster but still thin, it was also very slippery to the touch and stretched with a little tweak, so no good for warping. I must admit I was expecting a bit more texture to the yarn.”

Helpful Report

Posted 2 years ago

Hi Sheila Sorry to hear you are unhappy with the Merino Yarn. This yarn by its nature is smooth and fine. Unfortunately not all yarns will be suitable. Marriner Yarn Team

Posted 2 years ago

Marriner Yarns is rated 4.9 based on 26,619 reviews