Marriner Yarns Reviews

Name: Marriner Yarns
Address: Fountain Lane, Off Cypress Drive, St Melons, Cardiff
Rating: 4.90

4.9 Rating 26,619 Reviews

98 %

of reviewers recommend Marriner Yarns

Company Reviews

Questions

Metrics

4.9

Based on 26,619 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920 837 613

Email:

info@marrineryarns.com

Location:

Fountain Lane, Off Cypress Drive, St Melons
Cardiff
CF3 0FB

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Marriner Yarns 5 star review on 15th December 2022

MARY OSHEA

Marriner Yarns 5 star review on 12th December 2022

Vicki Culshaw

Tania Bigg

2748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Marriner Basics and DK Range, extremely affordable and good quality yarn! Great for makers on a budget/beginners/experimental makes! Incredibly impressive quality for the price. Always a go-to.”

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Posted 5 years ago

“Excellent service and products, this is my third order and would highly recommend this company.”

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Posted 5 years ago

“Wool is lovely and soft to the touch and prices are really reasonable I love it and will keep buying from them”

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Posted 5 years ago

“Lovely yarn really happy with level oof service”

Marriner Yarns 5 star review on 22nd March 2021

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Posted 5 years ago

“Beautiful wool at realistic prices. Good delivery”

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Posted 5 years ago

“I was very pleased with the quality of the wool. I decided to use this box to enter my comments re. Customer Services, as for some reason, there is no separate text box for this. Why would this be? To be honest, I am disappointed with your service. I originally ordered several balls of Mosaic double knitting wool via Amazon. The order arrived quickly and I was very pleased with the quality of the wool. As such, I decided to place a further order, but rather than use Amazon, I used your website, creating an account etc. I placed the order on 19/02/21 (Order: 87376851/M227354). I received an email the following day 20/02/21, stating that my order had been dispatched. The following Tuesday or Wednesday (23rd or 24th), only part of my order was delivered (Baban double knit white 5 balls) - the Mosaic wool (12 balls) was missing. I assumed that due to the quantity of wool I had ordered, the order had been split, to manage postage. I did check your website at the time, and noted that customers were requested not to chase up any orders within 10 working days of the order placement. Appreciating that you are busy, I decided to wait. A week later, 03/03/21, with still no sign of the wool, or update from yourselves, I was a bit concerned and decided to chase. I called Customer Services, and frankly was quite bemused with the interaction I had with your call handler. I explained the situation as stated above, and was informed that * as I only had one tracking number it would not have been a split order - though how as a first time customer via your website I was supposed to know this, I am not sure * I should not have waited a week to chase up the order - I think her exact words were ‘you should have chased it up at the time of the first delivery and not waited until a week later’. Although the call handler did remedy the situation (88573257/) and I received the remainder of my order the following afternoon (04/03/21), I felt that her attitude was a bit off, and that she had been rather rude. I was made to feel rather stupid, annoyed and somehow this was my fault. At the end of the day, I placed a rather large order with yourselves in good faith. I appreciate that mistakes do happen, we are all human after all. However, there was no apology or any reason offered as to why or what happened. I will submit this as anonymous but as I have provided order numbers, I am happy to be contacted to discuss. Note: the following question only allows one option to be selected. I communicated with you via both email and by telephone call.”

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Posted 5 years ago

“Very pleased with my yarn, and very pleased with the service”

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Posted 5 years ago

“Very pleased with the service the wool I would recommend”

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Posted 5 years ago

“Very pleased with the service, prompt delivery and beautiful wool to knit with, will definitely order again”

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Posted 5 years ago

“Quick delivery, high quality, fab colours, great price, love”

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Posted 5 years ago

“Very good quality @ reasonable price, delivered quickly.”

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Posted 5 years ago

“Excellent yarn and great value for money”

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Posted 5 years ago

“Good morning lovely people at Marriner yarns, I just wanted to say a massive thank you for my recent order, it was the first time I have ordered from you and when my parcel arrived I was literally blown away!. The yarn is absolutely fabulous quality, Cosy Toes sock wool is beautiful. It is far better than a skein of hand dyed yarn that I purchased in December for £22. Of course I had to place another order straight away, Ha! Thank you so much for the wonderful, speedy delivery and superb customer care. I send you all my kindest regards, stay safe and well. From a very, very happy customer. Dr Rachel Stowell xx”

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Posted 5 years ago

“Lovely wool, good price, would definitely use again”

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Posted 5 years ago

“Excellent yarn and quick delivery. Thank you.”

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Posted 5 years ago

“We are a small knitting group knitting for charity and find your yarn very good .I also knit log cabin blankets like the one in photo this not your yarn .”

Marriner Yarns 5 star review on 21st March 2021

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Posted 5 years ago

“Lovely colours, super quick delivery, will order again!”

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Posted 5 years ago

“Wonderful affordable and delivered on time”

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Posted 5 years ago

“I ordered a sewing box and knitting bag - I wasn't expecting good quality because of the price! But I was very pleasantly surprised when the items arrived - they are both good quality and lovely to look at too - I shall certainly be purchasing from Marriner Yarns again.”

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Posted 5 years ago

“The Marriner yarns are lovely to knit with, they are very competitive price and they are very good on dispatch and delivery of items ordered.”

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Posted 5 years ago

Marriner Yarns is rated 4.9 based on 26,619 reviews