Martin Dawes Limited Reviews

4.6 Rating 135 Reviews
90 %
of reviewers recommend Martin Dawes Limited
4.6
Based on 135 reviews
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Anonymous
Anonymous  // 01/01/2019
Need to speak to a someone who can help me with a query about my tv, all I get is music even though I rang at 9.00am, poor customer service, please employ someone to answer phone calls.j
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Posted 3 months ago
I bought a tv off Martin Dawes website that said 3 to 5 days delivery, just rang to see where it is and was told you don't have and don't know when you will. Not illegal but still mis-selling, lost out on a discount window because I was scammed by you for something I needed urgently.
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Posted 6 months ago
Made assurances on the phone that I would not be charged £99 for them just to turn up and write off my TV. Then did exactly that. Said they could not get a new screen but did not know until they had it in the repair shop that those screens are not available. 100% a lie, they could easily have known from the serial number. Do not pay up front for any repairs with these rip off merchants.
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Posted 8 months ago
They sent me the wrong tv, I returned upon delivery. Because they haven’t received the tv, I’m being accused of being fraudulent. Why would I accept a Phillips when I ordered a samsung. I’ve lost out on £400
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Posted 1 year ago
Could not fix my Panasonic microwave. (within warranty) They never return my calls or emails. Microwave - Ref 33619
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Posted 2 years ago
Despite my appliance having no Serial Number, and drifting out of 2 year ownership, Samsung were happy to offer a One time Warranty repair, An Engineer arrived on behalf of Samsung from this company, who assessed the appliance (Tumble Dryer) Advised that he/they would need to order parts, even offered to replace the lid and left. Over a week later phoned this company to find that they have deemed my device 'customer damage' and can only order parts with a serial number... Basically said sorry we can't help you in any way whatsoever, condemning my appliance in a report to Samsung. Moreover the girl who dealt with my phonecall was condescending, quite abrupt and rude. I've represented Samsung as an HHP Engineer for over 8 years and regard the experience with this Company a dis-credit to the brand. Wouldn't ask this company for the time of day moving forward.
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Posted 2 years ago
Martin Dawes Limited is rated 4.6 based on 135 reviews