Massage Chair Planet Reviews

Name: Massage Chair Planet
Rating: 4.77

4.8 Rating 192 Reviews

94 %

of reviewers recommend Massage Chair Planet

4.8

Based on 192 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Massage Chair Planet 5 star review on 5th April 2022

Ning Zhou

Massage Chair Planet 5 star review on 17th January 2021

Tim Sheldon

Massage Chair Planet 5 star review on 5th January 2021

Simon Jan

Anonymous

Anonymous // 01/01/2019

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“Love my chair! It arrived 2 weeks earlier than expected.”

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Posted 3 years ago

“If you work with these guys, I recommend Luis. He was very helpful from helping us to find the best chair all the way through the delivery.”

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Posted 3 years ago

“Great chair. I sit in at least once if not twice a day for a massage. I really enjoy it and my lower back is feeling so much better.”

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Posted 3 years ago

“I canceled the order”

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Posted 3 years ago

“Great online videos to explain the features of the chairs I considered. Once I called, I had professional, knowledgeable interactions with Luis. Even thought the chair I purchased was same priced at other sellers, Luis' service and the airfare stipend finalized my decision to buy from Massage Chair Planet. I’ve had the chair now for about three weeks. It was delivered expertly and setup exactly where I asked. The delivery date was spot on from what the website initially showed. My wife and I are very satisfied with our Human Touch Novo XT2. It does all the videos say and show and is a nice looking piece in our home.”

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Posted 3 years ago

“Tanner was very helpful and the process was so easy. Answered all my questions I needed to know.”

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Posted 3 years ago

“Good customer service. Overall great experience.”

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Posted 3 years ago

“The Osaki 4D Escape has been wonderful in the short time that we've owned it. Numerous friends and family have made their way over to try it out and have fallen in love with it. The foot/toe massagers are crazy good as your foot is fully immersed. I wear a size 12 shoe and do not believe that any larger of foot would be very comfortable. There is serious compression from the airbags in all areas. The purchase of the chair was smooth and painless working with Ed. He was very knowledgeable, patient and kind in answering my questions. I called and spoke with Ed and other workers on several occasions while waiting for the shipment which arrived approximately one week earlier than had been estimated. The white glove service was offered but not accepted. The chair was not easy to move as it was around 300 lbs and luckily for me I have a ranch home so I was able to muster the strength to get it inside. I would definitely recommend the white glove service and allow it to be put together by someone if possible. All in all, I would recommend Massage Chair Planet for their patience and kindness. These chair are not a small purchase (financially or physically) and I believe that Ed and the other workers answered all questions with professionalism.”

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Posted 3 years ago

“I have very happy with the sales people. I am awaiting the arrivally of my new chair.”

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Posted 3 years ago

“Excellent, quality chair. Salesman was knowledgeable and courteous. I look forward to full relaxation every morning!”

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Posted 3 years ago

“We are enjoying our new chair from Massage Chair Planet very much. The chair arrived fairly quickly under the circumstances and we are very happy with it.”

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Posted 3 years ago

“Very happy with service & chair”

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Posted 3 years ago

“Nice chair, worth the price!! Visited their showroom during Pandemic, very clean and showroom has all top quality chairs to try. Thank you so much for all your effort and harding working & knowledgeable staffs.”

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Posted 3 years ago

“Friendly customer service”

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Posted 3 years ago

“Very nice chair, it worth the price. Thank you for Massage Chair Planet’s staffs referral.”

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Posted 3 years ago

“The recliner was very stylish, very comfortable and massage was just right. Just wish that it massaged more than just the back.”

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Posted 3 years ago

“It was a very positive experience! Tanner was extremely helpful and kept us informed about tracking and delivery. We love our massage chair! Thank you Massage Chair Planet!!”

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Posted 3 years ago

“I really wanted to buy a massage chair, but wanted something nicer than from a wholesale store or furniture place so I checked out Massage Chair Planet. They had a great selection and let me take as much time as I needed to find the perfect chair. I did, and in less than 3 days it was delivered and setup in my home. I love it!”

Massage Chair Planet 5 star review on 17th November 2020

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Posted 3 years ago

“Good discussion with Adam. Delivery shorter than promised. Second massage chair bought from Adam in 15 years. Good delivery and chair works great.”

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Posted 3 years ago

“I can't say enough about how great Tanner was in helping us pick out our new massage chair. He was very patient and allowed us all the time in the world to try out the various chairs (and there was a large selection to choose from ). He was very knowledgeable about all the brands, their strengths and weaknesses, and how we would benefit from them. We ended up with the Infinity and love it very much.”

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Posted 3 years ago

Massage Chair Planet is rated 4.8 based on 192 reviews