Massage Chair Planet Reviews

4.8 Rating 193 Reviews
94 %
of reviewers recommend Massage Chair Planet
4.8
Based on 193 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

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Massage Chair Planet 5 star review on 5th April 2022
Ning Zhou
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 5th January 2021
Simon Jan
4
Anonymous
Anonymous  // 01/01/2019
I've had my Human Touch Novo XT2 for about a month now. It's been one of my best purchases ever! Adam Gordon helped me through all of my decisions about what to buy and how to finance. He was a blast to work with, and made the process fun and easy. I got my chair even earlier than expected, and it has been a miracle for me and my husband. I highly recommend buying your massage chair from massagechairplanet.com! My husband was a little concerned that being about 1500 miles away, and unable to actually meet Adam, that the company might not be legit, but I never had my doubts. Adam was just a very sincere and straightforward guy...no high pressure salesman at all. I had a confident feeling right from the start. We are so hooked on having a massage chair now, that we plan to always have one, and I will certainly buy all my future chairs from massagechairplanet.com, and hopefully Adam will still be there to be my guide!
Helpful Report
Posted 4 years ago
My sales person named Tanner was outstanding he took the time to explain every feature of several chairs for me his customer service throughout this process was outstanding
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Posted 4 years ago
I had an awesome experience working with Tanner from Massage Chair Planet. Tanner was knowledgeable of the chairs I was inquiring about. He provided me with valuable insights concerning financing options and the many purchaser options available to me as a consumer. I’m extremely excited as I await the arrival of my newest home furnishing addition. Mr Baker.......San Antonio TX
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Posted 4 years ago
They answered all my questions honestly and even sent me to a competitor to try out the massage chairs there for added comparison. I cannot recommend them more highly. By the way, I love my new massage chair!
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Posted 4 years ago
Good service and quility product
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Posted 4 years ago
My experience with your company is one that I’ve talked about to my friends over and over again. When I was told that my chair could not be delivered as expected, I explained how I had planned a small gathering of friends to surprise my husband who had been in the hospital. Arrangements were made right away to have it delivered two days earlier. We both live the chair and are learning to use all it has to offer. You are highly recommended by us. Thank you again for being conscious of the needs of your customers.
Massage Chair Planet 5 star review on 23rd June 2019 Massage Chair Planet 5 star review on 23rd June 2019
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Posted 4 years ago
Bought the Osaki 9500, very good chair, had a technical issue and the folks at Osaki were quick to take care of it to my satisfaction. Several friends tried the chair and said they would love to get one This chair has worked the pain out of my lower back.
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Posted 4 years ago
Tanner was very patient and answer all my questions thank you !
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Posted 4 years ago
Great service! If you have any questions, an actual person answers the phone when you call and can help you right then and there!
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Posted 5 years ago
Great service. Great price. Great selection. Prompt delivery.
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Posted 5 years ago
Massage chair planet is a great company to work with. The sales person that helped me was great and very helpful in helping me choosing the best chair for my husband's birthday. I wish more companies could be so pleasant to work with . I was not push into something I was not looking for I told him what I needed and he found just that. I would recommend this company to all my family and friends.
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Posted 5 years ago
This company was great to work with I actually ordered the wrong chair and they were quick to rectify my order and make sure I got the correct chair for my needs. Thanks for that. The chair is great and we use it daily.
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Posted 5 years ago
Very good equipment. Price and performance are acceptable. I love it.
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Posted 5 years ago
Osaki 4000t, simply an amazing chair ! Massage Chair Planet was the cheapest price anywhere. Prompt delivery and great customer service. Five stars
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Posted 5 years ago
Nice
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Posted 5 years ago
Works on every part of the body, I love the stretching and relaxing features.
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Posted 5 years ago
Delivery was prompt. Love the chair, the various auto programs make it easy to use. I’ve had several back surgeries and being able to maually control massage type and areas works great.
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Posted 5 years ago
Great service . Fast ship . Richard was very helpful in selecting the correct model
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Posted 5 years ago
Extraordinary customer service.
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Posted 5 years ago
Service is great but I still don’t have a chair it’s a pain in the ass to have somebody call me back from delivery carrier for delivery going on three weeks now. Maybe I’ll see it soon or maybe I’ll make my first payment on something I don’t have until then I’ll just keep using a heat pad
Helpful Report
Posted 5 years ago
Massage Chair Planet is rated 4.8 based on 193 reviews