Hey David, Sorry you feel that way, we send the 6 emails post-purchase to show you a few ways of how to use it and also to get you excited about its arrival. Hopefully you will find the massage gun worth it, Matt
Sorry, Richard, feedback really helps us get better so thank you, we will check, there should have only been 2 emails. So will make sure these are not getting sent too much.
“Product seems good but everything surrounding getting it delivered was highly annoying very intrusive and left me doubting stuff ... I will compare my one to my friends to reassure myself about the gun.. couriers had wrong addresses and chasing up packages took up a lot of my time .. emails are overbearing and hadn’t even got product .. I hope my one is brand new and not a repaired or refurbished one .. anyway there’s my opinion to date”
“Massage gun is awesome by its self, but the only problem is that it gets flat fast. I’ve charged for an whole day and it’s only lasted me 20 minutes when use.”
“Awesome equipment. But refund policy is poor. If the product is been use you can’t return it?? So without trying the product how am I supposed to make a decision If I want a refund. So am I just supposed to look at it and go I don’t like it apply for a refund? So what is the point of 30 day refund ?”
As long as the product is in full working order you can ask for a refund or you can change the product to a different model, which many have done in the past. Sorry for the confusion, the 30 days money-back guarantee is there so you can try it.