Massimo Dutti Reviews

Name: Massimo Dutti
Rating: 1.63

1.6 Rating 78 Reviews

14 %

of reviewers recommend Massimo Dutti

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1.6

Based on 78 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

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Massimo Dutti 5 star review on 16th February 2022

Anonymous

Massimo Dutti 1 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid at all cost! I ordered a tuxedo from the Personal Tailoring line. A special request, but all detail with pictures well documented. They delivered the wrong color, the wrong style and an awful fitted jacket. They promised to fix twice but were not able to deliver at all. Such a waste of time. To sort out the aftermath, I contacted the customer service which was unresponsive and responsibilities were shifted from MD to Inditex back and forth. An (embarrassing small) compensation was promised but never arrived. They don't respond to my emails anymore. I will not put a foot back into this store.”

Helpful Report

Posted 6 years ago

Massimo Dutti is rated 1.6 based on 78 reviews