Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,393 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,393 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pickup scheduled for 8-12pm. Got a call from driver night before asking to pickup mattress the night before. I was still using it. The next day, I waited until 11:30 and had not heard anything from the driver regarding arrival. I texted him and he said he couldn't get there until 7-9pm. I called the company and they were able to locate another truck and they were there within the hour! That truck was "Stand Up Guys" out of Sarasota, FL. They were terrific!The original driver texted me shortly after they left and asked if 5pm would be okay to pickup. I told him it was taken care of and also said I felt it was unprofessional since he should've contacted me if he couldn't make the scheduled appt. He replied with some very rude comments and condescending tone. He even included an emoji that would be used to describe a certain part of a female's anatomy. Office was pleasant and helpful, so was the final drivers, but never had any contracted service behave like this one.”

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Posted 8 years ago

“5 stars for Heath and partner. Excellent job, thank you”

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Posted 8 years ago

“Robert did a great job today! He was polite and professional. He removed the mattress from my home very carefully -- and made the whole experience easy and painless. Thank you, Robert!”

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Posted 8 years ago

“I was very impressed by the service! Helpful phone call and text reminders, a short window for pickup time, fast and friendly staff.”

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Posted 8 years ago

“Good”

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Posted 8 years ago

“Great job! Super friendly!”

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Posted 8 years ago

“Very friendly and helpful.”

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Posted 8 years ago

“5 stars! The pickup was smooth and quick.”

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Posted 8 years ago

“Thank you! They were on time and did exactly what I wanted!”

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Posted 8 years ago

“Very nice and quick!”

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Posted 8 years ago

“Anthony was great. Professional, quick, and friendly. Definitely a great experience!”

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Posted 8 years ago

“Nice & quick!”

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Posted 8 years ago

“He was very polite and professional 5 stars services”

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Posted 8 years ago

“Fabulous!!! So easy”

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Posted 8 years ago

“Was courteous and polite- called ahead to say he was 10 minutes out and arrived within that window.\nA very good job!”

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Posted 8 years ago

“Picked up my couch and mattress quicklt”

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Posted 8 years ago

“5 stars for sure ! So fast and super nice and very helpful ! Thank you so much !!”

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Posted 8 years ago

“Quick and efficient. Thanks”

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Posted 8 years ago

“Very professional did a great job.”

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Posted 8 years ago

“The 2 gentlemen were very polite and courteous. They were very careful not to bump into walls or the staircase when the removed my king mattresses. I also needed to have a heavy king bed headboard and footboard moved from the 2nd floor to the basement and I asked if I could hire them for that and they said yes. The headboard was very tall and they perfectly navigated the basement stairwell that had a short ceiling height. The guys were great to work with and I will use them again for future hauling or moving needs.”

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Posted 8 years ago

Mattress Disposal Plus is rated 4.8 based on 3,393 reviews