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Mazuma Mobile Reviews

4.2 Rating 2,007 Reviews

80 %

of reviewers recommend Mazuma Mobile

Company Reviews

4.2

Based on 2,007 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma Mobile are UK’s favourite mobile phone recycling website.
We re-home, on average, 150,000 mobiles per month - we're one of the leading mobile phone REUSE specialists in Europe and have already paid out over £68 million to 100’s of 1000’s of happy

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 26th August 2022

Mazuma Mobile 1 star review on 26th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic from start to finish. Sold my phones to Mazuma. Arranged collection on Sunday, collected on Nonday and paid out on Wednesday. Fantastic fast service.”

Posted 2 years ago

Good afternoon Gavin, Thank you for the five-star review, it's great to hear you found the service fantastic! Kind regards Mazuma

Posted 2 years ago

“Always kept up to date fast and efficient service”

Posted 2 years ago

Good afternoon Fiona, Thank you for the five-star review, it's great to hear your positive comments, Kind regards Mazuma

Posted 2 years ago

“I never usually write reviews but I had such a good experience with Mazuma. It felt a bit scary just shipping my phone off, but I was updated the whole time. I posted my phone to Mazuma on Monday and by the time I went to bed on Wednesday the money was in my account. Easy to use, fast and efficient service. Would definitely recommend.”

Posted 2 years ago

Good morning, Thank you for the five-star review and the recommendation. It's great to hear you found it easy and fast service, Kind regards Mazuma

Posted 2 years ago

“Fab, quick and easy. Thank you”

Posted 2 years ago

Good morning, Thank you for the five-star review. We really appreciate it, Kind regards Mazuma

Posted 2 years ago

“Great service and easy instructions”

Posted 2 years ago

Good morning, Thank you for the five-star review. We really appreciate it, Kind regards Mazuma

Posted 2 years ago

“Mazuma made buying my old mobile so easy. Yes you may get a small lesser amount compared to some others, but at least you won't be ripped off. Mazuma are an honest company and the offer they make is guaranteed.”

Posted 2 years ago

Good morning, Thank you for the five-star review. It's great you found the process easy, Kind regards Mazuma

Posted 2 years ago

“Very quick and easy to use, no hidden requirements, all laid out clearly. Money put into account very next day to my things being picked up. And very competitive prices too 😊”

Posted 2 years ago

Good morning, Thank you for the five-star review. It's great, to hear your positive comments, Kind regards Mazuma

Posted 2 years ago

“All fine. No problems”

Posted 2 years ago

Good afternoon, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 2 years ago

“I have used Mazuma a few times now. Great service on each occasion. Quick and easy to sort out. Free delivery option with easy to use printed label and timely updates on the status. Very quick payment as well. If you’re honest with Mazuma and your phone is as you say it is, you will be paid what they offer you.”

Posted 2 years ago

Good morning Dave, Thank you for choosing Mazuma, we hope you will continue to use us in the future! Kind regards Mazuma

Posted 2 years ago

“Excellent service from start to finish”

Posted 2 years ago

Good morning Daniel, Thank you for your five star review, Kind regards Mazuma

Posted 2 years ago

“Very quick and easy to use!”

Posted 2 years ago

Good morning, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 2 years ago

“EASY TO SELL, MONEY PAID PROMPTLY ABSOLUTELY BRILLIANT”

Posted 2 years ago

Good afternoon, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 2 years ago

“Really fast and efficient service. Quick response to an email query prior to posting my phone and prompt payment on receipt.”

Posted 2 years ago

Good morning Debra, Thank you for five-star review and for choosing Mazuma, Kind regards Mazuma

Posted 2 years ago

“No issues with Mazuma, they don’t pay the best but the service is second to none. Paid for extra postage (covers £500 in value) Mazuma received 9am and I was paid the agreed amount by 16:30pm. Brilliant.”

Posted 2 years ago

Good morning Matthew, Thank you for the five-star review. We're glad to hear you are happy with the service you provide, Kind regards Mazuma

Posted 2 years ago

“Very easy to use and prompt service”

Posted 2 years ago

Good morning Dave. Thank you for the five-star review. It's great you found the service prompt and easy to use, Kind regards Mazuma

Posted 2 years ago

“Prompt service”

Posted 2 years ago

Good morning Nannette, Thank you for the review, we really appreciate the positive comments, Kind regards Mazuma

Posted 2 years ago

“Agreed valuation online. Arranged pickup from local outlet, courier picked up parcel & had the money I. My account in a matter of days. Email correspondence from them as to where we were on the process was brilliant.”

Posted 2 years ago

Good morning Leroy, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Very good with updates & quick bank transfer.”

Posted 2 years ago

Good afternoon Laura, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“Does exactly what you want and are very efficient great free post service once they receive the phone is checked money goes straight into your account Exellent”

Posted 2 years ago

Good morning John, Thank you so much for taking the time to leave an excellent review. We really appreciate your business. We hope you come back to us in the future. Kind regards Mazuma

Posted 2 years ago

“Fantastic service collected by a lovely man from dpd on Monday and money was in my bank account Tuesday pm”

Posted 2 years ago

Good morning Michelle, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 2 years ago

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Mazuma Mobile is rated 4.2 based on 2,007 reviews