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Mazuma Mobile Reviews

4.2 Rating 2,009 Reviews

80 %

of reviewers recommend Mazuma Mobile

Company Reviews

4.2

Based on 2,009 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma Mobile are UK’s favourite mobile phone recycling website.
We re-home, on average, 150,000 mobiles per month - we're one of the leading mobile phone REUSE specialists in Europe and have already paid out over £68 million to 100’s of 1000’s of happy

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 26th August 2022

Mazuma Mobile 1 star review on 26th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What absolute fantastic customer service. My phone was collected on Wednesday and bank transfer was made 24hrs later.”

Posted 2 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 2 years ago

“I posted 2 phones on Monday, they were received by mazuma on Wednesday and the money was in my account same day, will definitely be using them again in the future”

Posted 2 years ago

Good morning Sarah, Thank you for the five-star review. We really appreciate the positive comments and we look forward to you using us again! Kind regards Mazuma

Posted 2 years ago

“It was easy to get an old device sold. At least when it gets recycled and not wasted, whilst getting some money back.”

Posted 2 years ago

Good morning Dennis, Thank you for the five-star review. It's great to hear you found the process easy for selling your old device, Kind regards Mazuma

Posted 2 years ago

“One best platform to sell old gadgets, got paid on same day of delivery, very good service I would recommend to everyone to use Mazuma Mobil to sale old gadgets fantastic.”

Posted 2 years ago

Good morning, Thank you for the five-star review and the recommendation, Kind regards Mazuma

Posted 2 years ago

“Excellent experience. Thoroughly efficient all the way through from start to receiving payment.”

Posted 2 years ago

Good morning Elizabeth, Thank you for the five-star review. It's great to hear your positive comments, Kind regards Mazuma

Posted 2 years ago

“Good service keeps you informed all of the way”

Posted 2 years ago

Good afternoon Christopher. Thank you for your five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 2 years ago

“Very quick and easy to use. Barely any effort needed on my part and received payment almost instantly”

Posted 2 years ago

Good afternoon Oliver, Thank you for the five-star review. It's great to hear you found the process quick and easy, Kind regards Mazuma

Posted 2 years ago

“Very easy to deal with with updates on process Would use again”

Posted 2 years ago

Good afternoon, Thank you for the five-star review. It's great to hear you positive comments and we look forward to you using us again! Kind regards Mazuma

Posted 2 years ago

“Very happy with service. I opted for the postal option. Once sent back phone payment transferred same day mazuma received phone.”

Posted 2 years ago

Good morning Clare, Thank you for the five-star review. It's great to hear you were happy with the service, Kind regards Mazuma

Posted 2 years ago

“Easy. Did every thing it said would do. Hassle & trouble free. Regular updates & quick payment. Will definitely use again.”

Posted 2 years ago

Good morning Caroline, Thank you for the five-star review. We look forward to you using us again! Kind regards Mazuma

Posted 2 years ago

“Great, quick and easy service”

Posted 2 years ago

Good morning Dominic, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 2 years ago

“easy to use,quick and fast”

Posted 2 years ago

Good morning William, Thank you for the review and for using Mazuma, Kind regards Mazuma

Posted 2 years ago

“The service was excellent and on time as expected.”

Posted 2 years ago

Good afternoon Piyasena, Thank you for the five-star review. It's great to hear you positive comments, Kind regards Mazuma

Posted 2 years ago

“Vary fast service thank you”

Posted 2 years ago

Good afternoon Mark, Thank you for choosing Mazuma, we hope you will use us again soon! Kind regards Mazuma

Posted 2 years ago

“Excellent service fast and very reliable”

Posted 2 years ago

Good afternoon Neil, Thank you for the five-star review. It's great you found the service excellent, Kind regards Mazuma

Posted 2 years ago

“Excellent professional service from Mazuma”

Posted 2 years ago

Good morning David, Thank you for the five-star review, it's great that you found the service brilliant, Kind regards Mazuma

Posted 2 years ago

“Excellent service, I received frequent and clear updates of every step of the process. The payment was sent quickly upon receipt of the items. Best of all is the pre paid delivery bag to send your items. None of the competitors offer this as an option and for me saves a lot of time and fuss.”

Posted 2 years ago

Good morning Spence, Thank you for the five-star review, we hope you will use us again in the future! Kind regards Mazuma

Posted 2 years ago

“I’ve used Mazuma to recycle my old devices for years and they have always been brilliant, the communication is excellent and payment is fast. The postage instructions are easy to follow, they’re a really efficient company and a pleasure to deal with.”

Posted 2 years ago

Good morning Victoria, Thank you for the five-star review. It's great to hear your positive comments, Kind regards Mazuma

Posted 2 years ago

“Seamless Few clicks online. Print label. Drop to shop. Can not fault service.”

Posted 2 years ago

Good morning Jamie, Thank you for choosing Mazuma, we hope you will use us again soon! Kind regards Mazuma

Posted 2 years ago

“Apprehensive to use this, DPD collected at 10am on Thursday, was paid the full amount by 6pm Friday. Will 100% use again”

Posted 2 years ago

Good morning, Thank you for the five-star review. We look forward to you using us again in the future! Kind regards Mazuma

Posted 2 years ago

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Mazuma Mobile is rated 4.2 based on 2,009 reviews