Me and My Glass Reviews

Name: Me and My Glass
Address: The Old Drill Hall 10 Arnot Hill Road, Arnold, NOTTINGHAM, Nottinghamshire
Rating: 4.53

4.5 Rating 519 Reviews

89 %

of reviewers recommend Me and My Glass

Company Reviews

Questions

Metrics

4.5

Based on 519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0330 043 6803

Email:

info@meandmyglass.co.uk

Location:

The Old Drill Hall 10 Arnot Hill Road,
Arnold,
NOTTINGHAM
Nottinghamshire
NG5 6LJ

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Me and My Glass 4 star review on 19th March 2025

Anonymous // 01/01/2019

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“Good packaging.but poor delivery by DPD.”

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Posted 2 years ago

“Good service Glass well packed and delivered as stated. Easy to use website”

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Posted 2 years ago

“Never responded to my online request for a quote, they claim, due to high demand, they may take 1-3 working days to respond, perhaps they should add "never" somewhere in there. No telephone number to follow up - how strange is that??!!”

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Posted 2 years ago

“Amazing really happy with the quality and the delivery time 👍🏽”

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Posted 2 years ago

“Simple website, quick delivery and very securely packaged”

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Posted 2 years ago

“Helpful website effective delivery nice glass.”

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Posted 2 years ago

“Very quick turnaround and may I say I think you could possibly drop the packaging from a block of flats, exceptional service”

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Posted 2 years ago

“Absolute fraudsters, do not touch this company with a barge pole!!! Placed an order, Jan 28th, told it would arrive in 4-6 weeks, premade stock item, 7 weeks later nothing had been delivered, I emailed the company as they have no phone number to speak to an adviser, to be advised by the MD, John, that his team had said the adhesive for the splashback would show through the glass did I want holes for screws. I said no could I please cancel my order and get a refund, no response now from any emails and its 10 weeks down the line and John is ghosting me.”

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Posted 2 years ago

“Easy to order, really good delivery and extremely well packaged. Thank you Me and My Glass, I'm no longer in the dog house for cracking the log burner glass panel!! 😂”

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Posted 2 years ago

“Great service, easy transaction, glass fitted perfectly, quick, well packaged delivery, would highly recommend this company”

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Posted 2 years ago

“Very helpful company and quick service Also we brought stove glass which they sent a easy and informative email how to and install”

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Posted 2 years ago

“Really well packaged, Thank you for a prompt service and delivery.”

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Posted 2 years ago

“Great product quick delivery. Thank you.”

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Posted 2 years ago

“Brilliant fast service , definitely will buy again from here , glass is perfect for my log burner doors and a good price , packaged well and fast delivery, highly recommend”

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Posted 2 years ago

“Well priced quick service answered all queries in good timeframe . Thanks.”

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Posted 2 years ago

“Very poor customer service! There is no phone number to contact them. I ordered glass on a Sunday afternoon and rope and glue and realised 10 minutes later that the rope and glue were not needed and I needed ceramic paper instead. I sent them a message on their website and over 24 hours later I got this message back from them “ Thanks for your email. Sorry but this has already been dispatched. Kind regards, John” So I have got rope and glue which is no use to me whatsoever.”

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Posted 2 years ago

“Excellent speedy service and extremely well packaged.”

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Posted 2 years ago

“Hi, I ordered glass for my wood burner and later read some of the negative reviews. I had no issues whatsoever. The glass was exactly as I ordered it and on time. Perfectly packaged. Well done. Thank you”

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Posted 2 years ago

“The piece of glass for a woodburner was exactly as ordered, came well and safely packaged alongside the rope and glue. Having stuck in the rope and bought four new glass clips (the old ones had shredded heads and needed to be removed) the stage was set. I even remembered to put a folded towel under the door in case the glass slipped when I started to replace the glass. The glass slipped and landed on the towel safely. It then fell back against the door and shattered at the top instead. Back onto the website to order another replacement; I am sure it would have been perfect if I wasn't such a clutz!”

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Posted 2 years ago

“Very good service and I was impressed on the way they packed the glass for posting”

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Posted 2 years ago

Me and My Glass is rated 4.5 based on 519 reviews