Megavitamins Reviews

Name: Megavitamins
Rating: 2.01

2.0 Rating 86 Reviews

23 %

of reviewers recommend Megavitamins

2.0

Based on 86 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

450026400

Email:

sales@megavitamins.com.au

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Megavitamins 5 star review on 29th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online, I never received my items. Customer service says they shipped it. Then they say they haven't. It's been 3 weeks. Now they are ignoring my emails. The phone number goes straight to voice mail. After reading other reviews, I'm worried it's a SCAM.”

Helpful Report

Posted 3 years ago

“I am still waiting for my order, I was told I would receive an email when it had being sent, 5 days later no email, which made me wonder if it had being sent at all. So I tried to contact them, first by chat on the website and no one would reply to me, second by sending an email, third by messaging on facebook and finally tried chat again on the website and finally after saying is there any one there and willing to answer me, they responded and said order is sent should get it in 2 more days time. I will be ordering from else where next time.”

Helpful Report

Posted 3 years ago

“What a joke!Do not use this company. Products not listed as out of stock. Do not answer chats or email queries. Send inferior products in place of what you order. Communication is like talking to an infant. A disgrace this company is Stay away”

Helpful Report

Posted 4 years ago

“I ordered 5 products online. 3 arrived. No receipt/paperwork in package. No info re 2 x missing products. I had to chase them up (if calling, press 1 for sales, if you press 2 for existing order support nobody picks up). Turns out 1 item was out of stock, the other was missed for some reason. The lady said sometimes Aus Post changes the packaging which i strongly don't believe is true! I didn't feel confident that i would get a rufund but after a few phone calls, a refund was processed that same day for the 2 missing items. I wouldn't purchase from this company again.”

Helpful Report

Posted 1 year ago

“DO NOT ever order from Mega Vitamins. I requested my money back after the sent me the wrong product. It took the merchant 4 months to get my money back as they would not answer any calls or emails. I can not give a lower rating than a one star. Disgusting behaviour from a supplier. They do NOT stock Coco Earth Coconut Aminos”

Helpful Report

Posted 1 year ago

“I ordered 6 bottles of Fab Iron, and a toothbrush ... total $144.84 AUD. They contacted me to tell me that they were out of Fab Iron, but they could supply a different brand. I said I did not want any other brand, and to issue me a refund. They said they would do so. A few days later, I receive a package from them with 6 bottles of the different brand! Emails go back and forth ... sometimes there is no reply for several days, and I have to resend the email ... finally, I get a partial refund. They still owe me $11.82, and I am hanging in there to get that back, too. It was their error, why should I be out any money at all?! Terrible, terrible customer service.”

Helpful Report

Posted 3 years ago

“I ordered and paid for supplements almost a week ago, I have not receive a confirmation email or any contact from the company. I have tried to get in contact via online query, phone and email.”

Helpful Report

Posted 3 years ago

“Bad customer service. Sent me the wrong brand which was cheaper than the one I ordered. I have emailed them about it and I'm still waiting for a reply.”

Helpful Report

Posted 3 years ago

“10 Days to post is not good enough.”

Helpful Report

Posted 3 years ago

“After buying from they online shop, I read some reviews on internet and thought first that people exaggerated a bit... not at all ! This company (doesn't even deserver the name of it) is a huge SCAM. I ordered for more than 100 dollars of products, delivery took ages (a lot more than the 0-9 business day they claimed) and they sent me product of an other CHEAPER brand ( and lower concentration, and fewer pills )... I'll try to get a refund but I have no hope, they never answer to any of my emails. Run away from this company !”

Helpful Report

Posted 3 years ago

“Ah no! Should have read reviews first! Despite trying to contact them via email, phone, online and their Facebook page I have still not received any response to whether the ordered items will ever arrive!”

Helpful Report

Posted 3 years ago

Megavitamins is rated 2.0 based on 86 reviews