Men's Shoe Centre Reviews

Name: Men's Shoe Centre
Address: Shop 303 Pine Crest Centre 17 Kings Rd, Pinetown
Rating: 4.81

4.8 Rating 1,262 Reviews

96 %

of reviewers recommend Men's Shoe Centre

4.8

Based on 1,262 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Men\'s Shoe Centre Reviews$

Visit Website

Phone:

0861174637

Email:

cameron.law@mensshoecentre.co.za

Location:

Shop 303 Pine Crest Centre 17 Kings Rd
Pinetown
3606

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Men's Shoe Centre 5 star review on 9th March 2021

Mr Berne` Van Den Bergh

Men's Shoe Centre 5 star review on 21st July 2018

Mr Marlowe Zuko Mkalipi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the wrong parcel still waiting for my purchase. I hope to receive it tomorrow as it is a Father’s day present.”

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Posted 2 years ago

“Courier service is terrible. I have not received my product nor any feedback regarding the whereabouts of my product”

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Posted 3 years ago

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Hi Sir As per tracking details sent to you, parcel will be delivered by 22-23 Feb 2021. Parcel has reached P.E Friday afternoon (please note the courier does not work on weekends and public holidays). You will receive your order by this afternoon latest Tomorrow. Thanks.

Posted 3 years ago

“Had previously ordered with good authentic packaging. The pair of CAT shoes now are, albeit received promptly, highly suspect. In fact it is perfect used product product. What everybody usually warns one of online shopping. The packaging is definitely not from CAT, I’ll make sure that Caterpillar gets sight of the packaging, a plain card box hand taped closed. No CAT papers or pamphlets inside. No inside wrapping, something one usually expects from a Brand such as CAT. So the question remains, was this used, is this how CAT package their shoes, I doubt it very much!”

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Posted 3 years ago

$Read Men\'s Shoe Centre Reviews$

Mr Greyling We do apologise for the issue with the packaging. A brief history with our online packaging - for the past 8-9 years we have only sent off our shoes with the unmarked brown boxes due to security measures, specified box size with courier as well as returns being allowed, we retained the original boxes for the stores . As of this year we have decided to send off the original boxes with the orders, however the stock is located at various stores & we have different sales people sending off the orders. This is the reason you did not receive the original CAT box. However we have informed the stores to ensure that the original packing be sent off for each order. In answer to your question the error was at the store level when packing your order, we can confirm every item received from Men's Shoe Centre is genuine in all Brands.

Posted 3 years ago

“Hi - the shoes (size 14) I bought does not seem to be of a size 14. The shoes are too small This is the second time I bought items from MSC that are wrong/faulty.”

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Posted 4 years ago

“I waited a full week for my shoes , had an sms on 3 separate days to say courier would deliver but they didn’t pitch up”

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Posted 4 years ago

“Mens shoe centre products/prices and online platform are the best you could ask for- especially since they stock larger sizes. The reason for the lower rating is due to the fact that the arrogant, rude and incompetent staff at RAM couriers cast a poor reflection on the whole buying experience.”

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Posted 5 years ago

“Have'nt received shoes yet so cannot comment further.”

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Posted 6 years ago

“Your price was R100 more than shoe rama at a shoping complex next to us”

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Posted 6 years ago

“I inquired about other shoes I wanted to purchase and my emails were ignored. The delivery of the shoes I did buy was very efficient.”

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Posted 6 years ago

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Hi Oelof, thanks for the feedback - happy we got the delivery right. Unfortunately I have to take the rap for the ignored mail. I remember it was for measuring the soles of certain Converse? I moved the email to personally deal with and in the process I lost it. Please resend if you'd still like this info. Thanks Cam Law (Dir)

Posted 6 years ago

“Carolina Naidoo [Customer Service|Office Administrator] send's pathetic non-relevant messages. I bought and paid over a week ago, not 3 days, and still have not received my order.”

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Posted 6 years ago

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Hi Martin, thanks for the feedback and apologies for the confusion. Your items were delivered by RAM and signed for 2 days ago on the 16th by E. Schoeman (possibly one of your multisafe employees/business partners?). Please contact us on sales@mensshoecentre.co.za quoting your order number should you have any concerns at all. The Sales Team

Posted 6 years ago

“I ordered a specific shoe on line and another shoe was delivered to me. I attempted to verify the shoe that I ordered online and noticed that it was removed from the website. Upon enquiries I was informed that the shoe was not stocked any longer.”

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Posted 6 years ago

“The shoes I ordered was out of stock, the website wasn't updated when my order was placed to inform me that the item is out of stock. After purchase and pament I received an email from a very friendly lady informing me that my item is out of stock and that I need to supply my banking details in order to get my money back. So I ordered something else which was more expensive and ad to make an additional payment. I asked what was estimated time of delivery to ensure that there will be somebody at home to receive delivery and was informed that delivery would be on 3 May or at the latest 4 May. Today 5 May at 13:09 I missed a call and a few minutes later phoned back with no answer. A while later I phoned again only to be informed that it was the RAM driver who tried to deliver, but nobody is home to receive delivery and he is now allready in a different part of town and if I want my parcel I must come and fetch it there. Not a good first experience from Mens shoes or RAM.”

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Posted 6 years ago

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Hi Ilse, apologies for the underwhelming experience. This is not how its supposed to go, and 99% of the time it doesn't. Please accept our sincere apologies with 50% discount on your next purchase and should you wish to redeem this we hope to be able to show you how we normally deliver a first class experience. This feedback is extremely helpful for us to identify areas where we need to put better systems in place so we thank you very much!

Posted 6 years ago

“Small selection of hoes amd very few shoes in my size”

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Posted 7 years ago

Men's Shoe Centre is rated 4.8 based on 1,262 reviews