Meowtel Reviews

4.9 Rating 449 Reviews
98 %
of reviewers recommend Meowtel
4.9
Based on 449 reviews
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bellhop@meowtel.com

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Meowtel 5 star review on 18th January 2024
Stephanie
Meowtel 5 star review on 18th January 2024
Stephanie
Meowtel 5 star review on 30th November 2023
Nancy
Meowtel 5 star review on 30th November 2023
Matthew
Meowtel 5 star review on 22nd September 2020
Donna
Anonymous
Anonymous  // 01/01/2019
Awesome cat sitting, however Wasn't expecting to pay holiday rates for days that were not even holidays. We were charged holiday rates for each and every day, 7 days, which included 12/24 and 12/25, obviously those are recognized holidays, but the other 5 days were not holidays (12/23, 12/26, 12/27, 12/28, 12/29).
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Posted 3 months ago
Hi there! Thank you for taking the time to share your comments. We're really happy to know your sitter was amazing. In terms of the Holiday Surcharge, our sitters have the option to set their own holiday price increase, which you can find on their profiles in the pricing section. If your reservation's dates occur anytime 3 days prior to a federal holiday, on a federal holiday, or 3 days after a federal holiday, you will see a holiday surcharge added on to your reservation. Please don't hesitate to reach out to us at bellhop@meowtel.com should you have further questions or comments, we're always happy to help!
Posted 3 months ago
I loved my cat sitter! He was great but I was disappointed that I was unable to get a refund. Had booked for four days and it ended up getting quite sick and couldn’t go to Thanksgiving and so only only used two days. Otherwise great service.
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Posted 4 months ago
Thank you for your feedback, Mindy. We're glad you loved our service. Our cancellation policy balances both client and sitter needs, but we're always here to help. We're really sorry for any inconvenience, and we hope to assist you again soon!
Posted 4 months ago
Love the service, love our regular cat sitter. Only thing i would say is that I am not likely to use the service on week long trips bc it is pricey. I would rather have a friend help out. Maybe offer more deals or a deal if you need the service for more than 5 days? just thoughts...
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Posted 3 years ago
Thank mew so much for this feedback, Victoria! We just released a feature where sitters can create custom discounts for their clients. We hope this will make longer trips more affordable and we aim to continue to provide more rewards for our repeat customers. Stay tuned, meow meow!
Posted 3 years ago
Meowtel is rated 4.9 based on 449 reviews