Merchbar Reviews

1.5 Rating 252 Reviews
9 %
of reviewers recommend Merchbar
1.5
Based on 252 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 16%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Merchbar 1 star review on 14th December 2023
BP
Merchbar 1 star review on 29th April 2022
Merchbar Commits Fraud
Merchbar 1 star review on 23rd January 2022
Enrique Cohen
Merchbar 1 star review on 23rd January 2022
Enrique Cohen
Merchbar 1 star review on 9th October 2021
Babs
Merchbar 1 star review on 9th October 2021
Babs
Merchbar 1 star review on 9th October 2021
Babs
15
Anonymous
Anonymous  // 01/01/2019
For some reason I didn't receive a shipping notification which got me worried. But thanks to the super dedicated and great communication with their support team. Very happy with the professionalism and resolution. Would definitely use merchbar again! Thank your very much.
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Posted 1 year ago
Wow, I'm surprised to see the reviews here. To be fair, I did have to wait a while for my vinyls, longer than I expected, but they were backordered items. In the meantime, the customer service people I emailed with were super friendly and the response time was really fast, like sub one hour. When my vinyls finally arrived, they were in perfect condition and I am very happy with the price. I would purchase again, selection and price unbeatable.
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Posted 1 year ago
I live in Canada and ordered $170 worth of records before reading any reviews and my heart sank once I did. I received a USPS shipping address the next day that was invalid and thought I had gotten scammed. After 2 weeks I read a reddit review that said the shipping # was actually DHL so I checked tracking on their site. Sure enough DHL had the records at my local facility within 2 days of ordering and were awaiting import duty payment before delivering but did not attempt to contact me to let me know. I paid the import tax ($42CAD, not cheap) and received my 7 records the next day in perfect condition. Merchbar responsible for giving wrong shipping company tracking and DHL responsible for not contacting me for payment. Hope this helps someone.
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Posted 2 years ago
Merchbar is rated 1.5 based on 252 reviews