“Well i see these reveiws,and seem to be about a different company to what my experience was,i got a desk from them and i ordered wrong colour,they were more than helpful,i sent it back and got my money back in my bank in 3 days,cant argue with that.”
“I've just taken delivery of my fibre optic Christmas tree ordered one day ago free delivery for the amazing price £37.99 it's 4ft in these times I am amazed at the prompt delivery the and price can't wait for Christmas🎄thank you from a very very happy custumer”
“Well i recently bought a homecom treadmill on amazon i checked out reviews on the product and ordered it, i have to say i then panicked when i read these reviews as it was being dispatched by MHSTAR However i cant fault them on their quick response to a mesage i sent voicing my concern, or on the speady delivery which came within 48 hrs a few days ahead of expected delivery so a thumbs 👍 up from me”
“After purchasing a sofa bed through The Range, I needed to return it due to it being unsafe. M H STAR were absolutely brilliant; they gave me specific instructions about what I needed to do. I had to repackage it, take photos and email them. They arranged for a courier to collect, 20 minutes after it was collected, I rang them and a refund was organised which I received the next day. Throughout this, I was contacted regularly by email to ensure that I was happy about the arrangements. Excellent service and customer care throughout, thank you!”
“Ordered a bathroom cabinet from M H Star via The Range. They despatched promptly to one of the big delivery companies but that company failed to deliver it. After trying to chase it with them I finally called M H Star. They apologised, cancelled the sale and reordered a replacement in their system. They said it would be with me the next day and it was, fully tracked and delivered on time. M H Star couldn't have done better, excellent!”
“I am so surprised to read poor reports On MHStar, my personal experience being completely the opposite. I ordered a garden Sofa / Armchairs set via On-buy. It arrived when promised, but unfortunately the glass table top was chipped on one corner and the pain damaged on the other. I reported this directly to MHStar, with pics and got an immediate response saying they would send another, with apologies. Within days this appeared, but unfortunately this time the glass was totally shattered and another one is currently on the way. Unlike other companies I have dealt with who don't even have the courtesy to respond to emails and don't call back as promised when you phone, I have found MHStar-UK totally understanding and cooperative and I would not hesitate to use them again, or recommend them. I can only tell it as it is for me!”
“Outsunny 2 Seater Assembled Garden Patio Outdoor Rattan Furniture Sofa Sun Lounger Daybed that was due for delivery on 3rd April, the courier did not deliver the product so we cancelled the order. Last week even though we cancelled the order the courier delivered to us. Customer Service for MH Star have been in touch with us this week and resolved the issue more than adequately. The fault lay with the courier and MH Star have been exemplary in sorting the situation for us. I would recommend this company. Sally”
