“My experience at Michaels is usually a great one, the staff is knowledgeable & courteous. I am however EXTREMELY DISAPPOINTED that every holiday is acknowledged EXCEPT Juneteenth & before that Black History Month. Is this purposely done?”
“I was treated like I was bothering one of the staff and I was also informed that they were short staffed. Her customer service skills are none existent. There was only one staff member that helped me with the self check out. She atleast treated me like a human. This was in the Killingly, CT location.”