“Very easy to work with and if something arrived broken, they would make it right. I'd ordered some WIA models and had a Black Sharif arrive broken. I'd let them know immediately after opening, sent pics and with my next order they sent a replacement. These guys will probably be my go-to overseas orders.”
“We received a parcel with a broken figure which occurred in shipping. When I emailed mini zoo the item was immediately replaced without having to do a return which saved a lot of hassle. I was also given the option to get free shipping on additional items to be sent along with the replacement. With my daughter’s upcoming birthday it was very handy, Absolutely outstanding service. Thank you!”
“I had some trouble selecting the best collectA dinosaurs. When I called the person was so very helpful and helped guide me through the whole website. Customer service was top notch.”
“thank a lot to Jason and the staff of Minizoo. Great services and often very quick response for inquiries. Also provided many brand for selection. I am a animal figurine collector, not shopping toys for youngster. My problem is often buying double, or not to similar proportion since information is not clear on the web-page. I am from Hong Kong and is hard or costly to return any item i purchased an wrong item (even though i had done so many times.) If an approx. scale of the item to the actual animal is listed, or more photos from a different angle, than can help me in the ordering. More discount on all brands are always welcomed.”
