Missy Empire Reviews

1.4 Rating 86 Reviews
8 %
of reviewers recommend Missy Empire
1.4
Based on 86 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email

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Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 11th March 2022
Shannon
3
Anonymous
Anonymous  // 01/01/2019
Do not order from this site! I placed an order in February and still have not received it 3 months later! I have tried contacting multiple times, they replied once telling me that my order has been lost along the way! I asked for a refund however i still haven’t received! I am disgusted that I have paid for something I haven’t got!
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Posted 4 years ago
They won’t give me my money. They have terrible customer service ! Don’t buy from them!
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Posted 4 years ago
Do not shop from here I received the tracking email on December 3rd of 2019, it is now January 7th of 2020. Mind you I have been in contact with both the company and the post office yet to have receive my order. I WOULDN'T RECOMMEND SHOPPING FROM THIS WEBSITE a complete scam in my case
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Posted 4 years ago
Avoid this company. They sent me a jumper with make up marks on the neck i sent it back within ten minutes of receiving it they are refusing me a refund now and and trying to say it was me. By the looks if its not just me they have done this to. Digusting. Be careful with what you receive!
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Posted 4 years ago
Shocking experience I have been told my returned parcel has been found but sent to the wrong warehouse (I have only used the return postage sticker that was provided to me in the parcel) and that I will be not here refunded even though the proof is there, still attempting to get this resolved but no hope good clothes just hope you don’t have to return anything
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Posted 4 years ago
Originally Missy Alessia reached out to me through indeed to “offer a promoting job” they required me to first buy two of their products then to sell to my followers on social media platforms. High hidden charges and they will not cancel your order once you notice. The product they sent me also came from another company (SHEIN) who sells the same thing at a fraction of the absurd costs. Now they are making me pay out of pocket to return something they’ve over charged me on. This is disappointing. They should not sell to America if this is how they plan to do business. Their headquarters are out of United Kingdom.
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Posted 4 years ago
Delivered fast, however missing pieces, terrible quality, sizing is off! DO NOT ORDER
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Posted 4 years ago
I need help! I already placed my order on 18 november and PAID on 19 november! I have written several emails, but nobody answers me and if I already get no answer to my question! They always say that it is not in the system but I WAS ABOLISHED! I have transferred!
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Posted 4 years ago
Paid for next day delivery it did not arrive they assured me it would arrive and it didn’t. The message I got was they was not able to deliver to my address, I’ve been living here for a long time and I’ve never had problems with deliveries. I found this very strange. I ordered some things for bohoo the following day (the day missy empire’s parcel was supposed to arrive ). And this arrived the next day and they both use Hermes. Do not order from them it’s waste of time. Next day delivery is not next day. I’m so frustrated as I relied on them and I could of got another option
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Posted 4 years ago
I will never order again after they sent me a faulty jumper covered in makeup stains along with black marks, I never tried the jumper on as I noticed it straight away and put it back in the bag and when I sent the item back and put on the delivery note that it arrived faulty they tried to say it was me and wouldn't take responsibility for sending me a dirty damaged jumper.
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Posted 4 years ago
Parcel arrived after 1 1/2 weeks despite paying for next day delivery, an item was missing along with paperwork and customer service is the worst I have ever had the misfortune to deal with, out of pocket and they don’t care, don’t ever shop with them if you want what you pay for,
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Posted 4 years ago
Terrible service! Paid for next day delivery for nothing to come! I emailed them an all they had to say was sorry we will send out tomorrow. Well tomorrow is to late! Don't charge extra if use can't deliver on time
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Posted 4 years ago
I ordered a white top from Missy empire on 7th April 2019 and it still hasn't come. I went on their website to check where is it now and it says processing for like 5 days . I chose 2 to 3 days my order to come and it still hasn't come yet. And they also took the cost of this top after one day. I really don't know what to do coz it seems like the top won't come because they probably completly forgot about it so I just have wasted money. Great ! To be honest I really like Missy empire even if I only ordered twice from their website. I like their items for the quality and price. However it really worries me and upsets that my second order hasn't come. I'm feel disappointed.
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Posted 5 years ago
poor quality items. full order sent straight back - waited 3 weeks for refund and then they charged £5.49 for returning items (which they deducted from refund!) wont buy from again.
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Posted 5 years ago
I have recently order from this website. And when my parcel arrived I was disgusted my the quality of clothing I think I have bought items better from primark! Which is why I think the pricing on items is very over priced for the poor quality clothing they sell! And the fact you have to pay to send you’re items back is not only appealing but not satisfy customers needs I will 100% not be return to this site honestly disgusted and most of all disappointed.
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Posted 5 years ago
fake people
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Posted 5 years ago
Never received my items at all when I go into my emails to track my delivery status Hermes has stated they left my parcel in a safe place no card no receipt posted nothing to say where they have left my parcel when I contacted missyempire about it they sent an email saying Hermes has told them the items arrived to me and were signed for no I never signed for no items it’s now over 3 weeks and I haven’t got my parcel and my £40 has been wasted don’t bother ordering anything from them better off going into a store to buy your things at least you won’t have to worry about anything and not have your money stolen only ordered from here as a girl from YouTube had bought items from them and didn’t have any complaints big mistake don’t listen to any instagramers or you tubers they probably get free items so they can say how good these people are will never make this mistake again
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Posted 5 years ago
Anyone looking to buy from Missy Emprie don’t. They don’t treat you with any courtesy. I had previously supported this brand and recommend it to many, but from now on their name is tarnished in my books. I look forward to the future when this brand pisses off someone with a higher follower count because then maybe they would do something. After winning a “giveaway” with them for 2 months I went back & forth with them JUST so they would send the items. I will one day post the back and forth between my instagram account and theirs.. Because it just is ridiculous. When they finally were sent because the brand hadn’t marked it as a gift I had to pay taxes (where I live if you win a contest taxes do not apply), instead of rectifying their mistake they decided they would send the package back to them. Thus leaving me a “winner” of a giveaway without any prizes. Thank you missy empire, I have never felt so miss-treated by a company in my life. You have lost a loyal customer due to your incompetence. Don't bother entering their giveaways because it isn't free. Oh and apparently it turns out it's all just drop-shipped items from a warehouse in china. Which really makes me feel great that I've previous spent money on items that cost them 1/5 of the price. :) Just go on aliexpress they are nicer than these a*holes! Thanks Lee for nothing.
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Posted 5 years ago
Order came with item missing, it wasn’t on the invoice and it said no discount had been applied from Black Friday so it looked like I got what I paid for, when in fact I paid for two items? Also the size 12 trousers came and didn’t fit past my leg felt like a size 8
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Posted 5 years ago
Extremely poor quality and bad service. Poor quality and service. After purchasing a pair of trousers for around £30 (which is quite expensive) I have worn them once and they now have a huge rip and the button has come off. I received no order receipt or confirmation when purchased therefore am finding it difficult to send them back. I do have proof of purchase through my paypal where the money has been sent to 'missyempire'. I would like a full refund as there's no point exchanging the trousers for another bad quality pair that will rip.
Helpful Report
Posted 5 years ago
Missy Empire is rated 1.4 based on 86 reviews