Missy Empire Reviews

1.4 Rating 86 Reviews
8 %
of reviewers recommend Missy Empire
1.4
Based on 86 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email

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Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 11th March 2022
Shannon
3
Anonymous
Anonymous  // 01/01/2019
Do not order from here. I ordered a pink t-shirt was was almost neon colour in description, when it arrived it did not look like that colour at all. So I returned it. They have only refunded me part of my order. Even after postage cost they still have not refunded me properly. Money grabbing thieves. I claim my money back through pay pal as my return was still in the package with the tag still on 10000327110
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Posted 2 years ago
CHAV BACKSTREET COMPANY rude Chavy attitude, asks you to pay bank transfer and not PayPal which says it all . Customer service is a joke will see your message then not respond typical chavy atitides overpriced knock off clothing cheap material AVOID
Missy Empire 1 star review on 11th March 2022
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Posted 2 years ago
My order did not arrive. I asked for a refund. They then said my order was delivered. It was not. I am still waiting on refund. Emailed several times and no answer. I would not order from them.
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Posted 2 years ago
Received a message from Hermes on the 30th saying that my package been delivered, that morning I’ve been waiting for the package near by the door which tells me that the driver didn’t knocked my door or ring the bell and didn’t even left a paper saying if the package been delivered on any of my neighbours. When I’ve checked the Hermes app i see this package been delivered to a door that I don’t even recognise and doesn’t even shows the house number or a signature, when I’ve checked as well the map it doesn’t even is my street. I’ve contacted Hermes costumer service straight away more than once and didn’t had no reply at all as well contacted missy empire and the only reply I had it was asking me for my shipping address which is the same as my billing one, since then I didn’t had no reply at all just a bunch of emails asking me if the issue was solved and how it was. I’m really disappointed as I’ve bought these to use on nye I’ve spend a bunch of money and I didn’t even had these delivered and to get worst I know that been delivered to someone else’s door and costumer service really doesn’t seems to care! I want my money to be returned asap and please I don’t recommend at All to nobody to buy on this company because clearly theres a huge disorganisation both with Hermes and missy empire. Don’t buy here! Besides that on another reviews plantform they say that I haven’t replied to them email when asked the shipping address and it’s a lie I’ve replied straight away and since then I haven’t heard absolutely nothing from them. They absolutely don’t care about the costumer.
Missy Empire 1 star review on 11th January 2022 Missy Empire 1 star review on 11th January 2022 Missy Empire 1 star review on 11th January 2022
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Posted 2 years ago
The clothes from here are of a disgustingly bad quality, ridiculous price considering and the 28 day refund policy is ridiculous. I do not recommend this shoddy company for anything!
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Posted 2 years ago
Ordered a jogger set and paid £3.99 for postage but only received a top no bottoms! So returned it and just got got my refund not only the jogger set cost me £24.99 only to be refunded £19.01 deducting £1.99 for me sending it back?! When it’s their fault for sending incomplete item?! And refund been put as store credit?! Seriously?! I don’t I will be ordering from this company again!!
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Posted 2 years ago
Messages regarding ordering too many of one item by mistake. Stated I could receive a full refund and then refused to refund back to original payment method for an unopened and unused item. Will not be buying from this company again
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Posted 2 years ago
Terrible lenses !!!! Bought for halloween and they wouldnt even stick to the eyes. Such a scam i want my money back
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Posted 2 years ago
WoW. I wished I read the reviews before ordering. Clearly this company does not care at all about their customers. Shipping was supposed to take 3-5 business days. I made an order 25 days ago. Tracking hasn’t updated since September 14 and it’s now September 28. I inquired twice to customer service and they are not able to tell me when I will get my order. It’s the first and last time I will order from them. avoid at all costs
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Posted 2 years ago
Overpriced for material Quality is cheap. Sweatpants will pill Misleading. Don’t buy from here ! (Shipping is overpriced too) (Returns are not free for international )
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Posted 2 years ago
I ordered in JUNE, It’s SEPTEMBER!!! No order, no reply to my emails! What do I do people? Unfortunately it was a big order I can’t just let go of! 🤬
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Posted 2 years ago
Will sell you faulty items that fall apart on the first wear and then refuse to refund you for them.
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Posted 2 years ago
BEWARE!!! If you live in the US, they don't provide any return shipping and they are located in UK. They say this is on their site, but you have to go look for it. On the top of their website it asks which country your are from indicated by a flag. I believed that this meant it would be shipped from that country and I could return to that country. NOOOOO... instead to return I have to pay $60 which is how much I paid for the order. Their customer service just keeps saying that they don't provide return shipping on international orders.
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Posted 2 years ago
BEWARE OF SHOPPING ON THIS SITE! I have read the below reviews and I can confirm the exact same thing has happened to me. I spent upto $300 on this site and one month later have not received my order or a refund. And I’ve had to chase them in order to receive the order I paid for (which still hasn’t arrived). THEY HAVE THE MOST BIZARRE AND UNPROFESSIONAL CUSTOMER SERVICE I HAVE EVER DEALT WITH! If you ever order off this site PLEASE BE VERY CAREFUL. They seem to be a legit site like Pretty Little Thing, but I CAN ASSURE YOU THEY ARE NOT.
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Posted 2 years ago
I order a jumper on the 28th of December it still has not arrived it is now the 12th of January, I am absolutely disgusted with this service I have seen celebrities advertising this company it is all scam from a cunsooner to a cunsooner please do not make the stupid mistake that I made and order from this clearly very poisonous scamming people I am absolutely appalled.
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Posted 3 years ago
DO NOT BUY FROM THIS STORE!! *they will take your money and never ship your goods or let other people sign for them. They are not helpful, have never offered to resend me my items or offer a refund even though I have sent them proof that their package was never delivered to me. Very disappointed.
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Posted 3 years ago
My delivery was supposed to be 2-3 days and still didn’t arrive after 8 days. Therefore, I cancelled the order and they have withheld my refund meaning I have to chase them for an update. I wouldn’t shop here again.
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Posted 3 years ago
T-shirts are cheap looking, customer service is silly, the fee is TOO EXPENSIVE. DONT WASTE YOUR MONEY! I will never shop from this anymore!
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Posted 3 years ago
Clothes quality, returns & refunds
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Posted 3 years ago
Niet bestellen hier, ik heb zojuist een bestelling gedaan van 30 eu, zeggen ze dat het niet is gelukt, maar ondertussen is de 30 eu wel van mijn bankrekening afgehaald!
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Posted 4 years ago
Missy Empire is rated 1.4 based on 86 reviews