Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Questions

Metrics

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

Contact@Shabby.co.uk

Location:

Unit 7, Trafford Moss Road, Manchester,
Unit 7, Trafford Moss Road, Manchester
Stretford
M17 1SQ

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with light fitting was out of stock bought came exactly when told”

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Posted 9 years ago

“product is great service and delivery were excellent - recommended”

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Posted 9 years ago

“I am happy I found shabby store. I bought few things to my house and quality is brilliant.”

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Posted 9 years ago

“Quality product with swift delivery would recommend and will definitely use again”

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Posted 9 years ago

“Ordering was easy, delivery was quick and item ordered was exactly what I wanted. I would order again”

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Posted 9 years ago

“Absolutely thrilled with my chandelier, it looks so beautiful in my hallway. Extra images sent across no trouble at all, very helpful lady in the customer services department. I will definitely be ordering again. Julie”

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Posted 9 years ago

“Terrible customer service. Tried emailing several times and only received one reply with no real explanation as to why they wouldn't fulfill my order. Would avoid this company at all costs!!!”

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Posted 9 years ago

“Just what we wanted. Great service and fast delivery. Thanks”

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Posted 9 years ago

“Beautiful photo frames xx”

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Posted 9 years ago

“The mirror bin is fab. It looked good on the site but when its in its place it reflects on so many different angles it either fades into the background or it sends random lights or flashs of colour around Considering its just a bin its amazing. Shabby were quick easy and nice to deal with. We will deffo buy from them again. Dave/Jackie”

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Posted 9 years ago

“Vintage ladder arrived next day, in perfect condition. Exactly what I was looking for and is now in my photographic studio, used to hang and display my array of fabric wraps.”

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Posted 9 years ago

“Excellent service, great products. Personal service, prompt delivery.”

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Posted 9 years ago

“Product (nest of white tables) arrived in good time and was pleased with the overall quality. Product feels a little on the light side but does look very good. Great customer service too. There was a slight confusion over our postcode for delivery which was advertised as free to mainland UK. As it was an IV code I was advised that I would have to pay a hefty delivery charge but once I explained where I lived the item arrived within 28 hours!”

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Posted 9 years ago

“Great delivery. Very pleased with chair! Would definitely recommend!”

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Posted 9 years ago

“I was pleased with the quick and efficient service from Shabby Store. I have used my ladder to store and display all my scarves - they look great and now I can see what I've got.”

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Posted 9 years ago

“Beautiful lamp which fits in nicely with my neutral colour scheme. The shade emits a soft, relaxing light. Highly recommend this item .”

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Posted 9 years ago

“Received my towel ladder and it's absolutely perfect! Very happy with my purchase and very happy with the service :-)”

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Posted 9 years ago

“Thanks so much for the fab ghost chairs they were just what I was looking for. Staff were really helpful would definately shop from you again !”

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Posted 9 years ago

“I ordered a Stag study lamp. Was told at the time that the item was out of stock,but would be available soon. After waiting for a few days, telephoned the store to ask when delivery would be? Very polite and professional on the phone. Received a call back from Lisa on,who informed me the item was not in stock until April. Lisa offered me an alternative. This item was due in on the Friday. i received the alternative Stag lamp the following Tuesday. I am really impressed with the service from Shabby Store. Lisa has telephoned me to make sure that i am happy with the item. The only little snag would be to have been informed at the first telephone enquiry, that there would be a delay. The reason being,this was bought for a present.”

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Posted 9 years ago

“Great website with a superb variety of quality and often unusual home furnishings. I ordered the oval vases in silver, gold and bronze and they are truly stunning. I plan on buying some mirrors too - again, a wonderful range to choose from. Orders are despatched in good time and are very well packed. So glad to have come across this company.”

Helpful Report

Posted 9 years ago

Shabby. is rated 3.9 based on 1,164 reviews