Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Questions

Metrics

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

Contact@Shabby.co.uk

Location:

Unit 7, Trafford Moss Road, Manchester,
Unit 7, Trafford Moss Road, Manchester
Stretford
M17 1SQ

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality items not found on the high street.All my queries were responded to quickly and then prompt delivery would definently use again and recommend thank you.”

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Posted 8 years ago

“Amazing customer service, everything I ordered was beautiful and delivered on time. Great value for money.”

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Posted 8 years ago

“Amazing furniture !!! Would highly recommend and use again”

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Posted 8 years ago

“Great customer service and delivery. The quality of my Chandelier is beautiful. Thank You”

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Posted 8 years ago

“My absolute favourite home design store! Everything we bought for our new home is amazing quality, and fantastic customer service too. We will definitely be come back for more! I would highly recommend to everyone.”

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Posted 8 years ago

“New dining table and chairs delivered this morning. There driver was really polite, unpacked the item, helped put it together and took away all the packaging! Was so happy to see the room come together. People are always quick to leave a negative review but never a positive review. This service demanded a review, well done shabby store. I am a very happy customer :-)”

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Posted 8 years ago

“Ordered a chandelier, i didn't check the measurements correctly but they still let me exchange it for a smaller one. Really quick service and helpful customer service people.”

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Posted 8 years ago

“Absolutely in love with every single thing this website has to offer! Great customer service too which is always a bonus! I can't wait to continue buying to make my home just perfect!! Would highly recommend to all!”

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Posted 8 years ago

“I shopped with shabby store over a year ago and more recently for a Black Friday deal. I must say this company has always been so friendly yet gives a professional service and the products have always been well over my expectations. Delivery was quick and super packed so no room for damage. Thank you. Would recommend shabby store any time to friends and family :)”

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Posted 8 years ago

“Love how it makes me get inspired to do the next room in my house .”

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Posted 8 years ago

“Absolutely fabulous products and excellent service throughout. Couldn't be happier :) Will definitely be using again!!”

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Posted 8 years ago

“Very very happy! Did what they said, got what I ordered in the time promised! You can't get better than that can you!”

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Posted 8 years ago

“Looooovveeeee my new table. Great service and great item”

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Posted 8 years ago

“I am a very very "happy" customer. I can vouch that the Shabby Store provided a 10/10 service. I ordered on-line, received my bench promptly, and I am more than delighted with the product. I had no problems, and I will definitely be shopping here again. A GREAT SERVICE AND GREAT PRODUCTS, THANK YOU.”

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Posted 8 years ago

“Great company, beautiful furniture and accessories. I would highly recommend! :-)”

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Posted 8 years ago

“Placed my order, arrived and more than happy, contacted Shabby Store via email included a photo with the item in place thanking them. Love it, thanks again. Vicki.”

Shabby. 5 star review on 25th October 2016

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Posted 8 years ago

“Fantastic service. Very easy to order and deal with. Friendly & helpful delivery service. Would definitely recommend.”

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Posted 8 years ago

“Great customer service and delivery was prompt”

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Posted 8 years ago

“Excellent service, great products.”

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Posted 8 years ago

“We received our 'Reclaimed Pine Trunk' a couple of weeks ago. It was delivered by a really nice guy and we love the trunk. It's exactly as we thought it would be and we may be back for another. Just wanted to give you some really good feedback! Excellent product and great coordination on the delivery front, which with two children under two is always appreciated.”

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Posted 8 years ago

Shabby. is rated 3.9 based on 1,164 reviews