Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Questions

Metrics

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

Contact@Shabby.co.uk

Location:

Unit 7, Trafford Moss Road, Manchester,
Unit 7, Trafford Moss Road, Manchester
Stretford
M17 1SQ

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, well packaged, promptly delivered, good communication and a very polite and pleasant phone conversation to follow up the quality of the transaction. The item was purchased as a gift and was very well received.”

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Posted 9 years ago

“Eccellent service love my ghost chair- good value”

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Posted 9 years ago

“Absolutely first class service! My large item was dispatched by 9am after being ordered online on a Sunday evening and would have arrived next day. Slight mix up by courier meant 2 days but Shabby Store were on the phone immediately to apologise and sort out...though not even much of a problem in first place. Great personal and very helpful service. Highly recommended!! Thank you Shabby Store. I'll be back! Linda”

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Posted 9 years ago

“Lovely product. Had seen this item online elsewhere for a much more expensive price! Was delighted at the price on shabby store and the product is very good quality. Easy transaction. No issues what so ever. Fab store!”

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Posted 9 years ago

“Good value for money (product was bigger than I imagined) and seems very well made, just what I was after. Ordered as a Christmas present for someone and postage was very quick with good packaging to protect the item. Would recommend!”

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Posted 9 years ago

“Fantastic products and excellent delivery service. Would definitely order again.”

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Posted 9 years ago

“Good quality unusual product. Well packaged and prompt delivery. Would shop there again.”

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Posted 9 years ago

“I bought the rope Champagne Bucket .This is a quality designer item and something that people will like and comment on”

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Posted 9 years ago

“Very well packaged and great to get a follow up call to check all was ok”

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Posted 9 years ago

“I purchased a lamp from The Shabby Store and was extremely satisfied with both the service from the company and the quality of the product. The prices are competitive and there is a considerable choice. I work in interior design and would recommend this company to anyone trying to source a particular item, as part of the service they offer is to work with you to find exactly what you are looking for. Their after sales service is better than most too, they took the time to phone and ask if I was happy with the item, top marks!! Sally Regan Mockbeggar, Ringwood, Hants”

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Posted 9 years ago

“fantastic quality piece of furniture and quick delivery. Would shop there again.”

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Posted 9 years ago

“Good quality goods delivered quickly. Quick company call back to see if satisfied with goods. Good service”

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Posted 9 years ago

“Easy to order clear uncomplicated process I rang to enquire when my lamp would arrive with me, a very pleasant lady answered quickly and was able to tell me I'm thrilled with my lamp”

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Posted 9 years ago

“Absolutely delighted with my purchases , I was dubious as I couldn't see what I was buying as such but from start to finish the service was exceptional, I will be back and recommending my friends, Thankyou so much”

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Posted 9 years ago

“Excellent service, ordered and delivered within 2 days in the week prior to Christmas. Will definitely shop here again.”

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Posted 9 years ago

“Simple easy and very reliable. Will definitely shop here again”

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Posted 9 years ago

“highly recommend, great service and really nice to be able to call and speak to someone on the phone About the questions I had.”

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Posted 9 years ago

“Very competitive price, good communication and quick delivery, what more could you ask for”

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Posted 9 years ago

“Unbelievably fantastic purchase from Shabby Store! The website is so easy to navigate and the items I brought were of excellent quality and so much cheaper than I found in my home town. The packaging they came in was so well wrapped that there was no chance of it being damaged with was my biggest fear. They delivered quickly and I'm so happy with my purchase will use again and again. Happy Christmas to you all at Shabby Store and Thank you x Mrs Way”

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Posted 9 years ago

“The customer service was really above and beyond, even when I made mistakes during online ordering and they made sure that I was a really happy customer!”

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Posted 9 years ago

Shabby. is rated 3.9 based on 1,164 reviews