Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Questions

Metrics

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

Contact@Shabby.co.uk

Location:

Unit 7, Trafford Moss Road, Manchester,
Unit 7, Trafford Moss Road, Manchester
Stretford
M17 1SQ

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to use, the item I ordered was beautiful and very good quality. The delivery was also quick however I did receive an email for DPD to say I would get my item on a day but didn’t because they hadn’t received the item from yourselves. This didn’t impact the delivery as it was quick it was just a little confusing.”

Helpful Report

Posted 4 years ago

Thank you for your review, we hope you shop with us again soon x

Posted 4 years ago

“Amazing service! I had been wanting a particular item for months as it had sold out. I signed up to get a notification telling me when it would be back in stock and as soon as it was Shabby Store let me know. I purchased the item straight away and my beautiful ginger jar arrived within literally a few days! So well packaged and it’s absolutely stunning! First time I’ve ordered off The Shabby Store and I will definitely be ordering from them again x”

Shabby. 5 star review on 9th September 2020

Helpful Report

Posted 4 years ago

Thank you Charlie, the item looks amazing in your home x

Posted 4 years ago

“Absolutely in love with my ginger jar. I’d been eyeing it up for months and had it bought for me as a gift. The quality is excellent, can’t wait to add the finishing touches to the room as this will be the centre piece! 😍”

Shabby. 5 star review on 8th September 2020

Helpful Report

Posted 4 years ago

Thanks Chelsea, the item looks beautiful in your home x

Posted 4 years ago

“I got my order recently which I bought for my partner and she loves it....fast delivery and a lovely instagram page showing their goods”

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Posted 4 years ago

Thank you for your lovely review x

Posted 4 years ago

“IVe ordered a few things from shabby store in the past and the items are just gorgeous. The service is amazing with such lovely staff and even during covid my orders were with me in a few days. Definitely 110% reccomend”

Helpful Report

Posted 4 years ago

Thank you Elaine, we hope you love your items x

Posted 4 years ago

“Contacted regarding awaiting on a refund, was very apologetic and was offered a discount code as a result. I find this amazing to understand where the customer is coming from!”

Helpful Report

Posted 4 years ago

Thanks Lauren, great to hear your issue was resolved promptly x

Posted 4 years ago

“Fab service and fast delivery”

Helpful Report

Posted 4 years ago

Thank you Ella x

Posted 4 years ago

“This is my favourite go to place for home interiors. I have followed them for years and they always have unique amazing items that you don’t see elsewhere. Fast service and a lovely people to deal with. Highly recommend x”

Helpful Report

Posted 4 years ago

Thank you Donna x

Posted 4 years ago

“Ordered 2 mirrored wall art. Absolutely love them. Speedy delivery and a nice touch with some complimentary sweets. I’m over the moon with my purchase and will order again. Thank you. 😃”

Shabby. 5 star review on 31st August 2020

Helpful Report

Posted 4 years ago

Thanks Julia, the items look amazing in your home!x

Posted 4 years ago

“Ordered the white boxes loved them so much had to get the grey too they really are stunning definitely recommend”

Helpful Report

Posted 4 years ago

Thanks Tina x

Posted 4 years ago

“Found this company via instagram. They have some beautiful items. I ordered the 3 monthly subscription box. It arrived quickly and it was like unwrapping presents to myself anticipating what it might be. I was really pleased as overall it was great quality items and every item has found a home around the house.”

Helpful Report

Posted 4 years ago

Thank you for the review x

Posted 4 years ago

“I purchased the 2 grey wooden boxes, it was a very quick delivery, well packed and the items were exactly as described. I’m very satisfied with my items and would highly recommend the shabby store. I’m in the process of redecorating one of my bedrooms in grey so may come back and order other beautiful items from you. The little gift was a nice touch too, so thank you very much.”

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Posted 4 years ago

Thank you for the lovely review Dee x

Posted 4 years ago

“Fast delivery, well packaged happy with product”

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Posted 4 years ago

Thanks Cath x

Posted 4 years ago

“Good website to navigate , quality products true to website shame delivered to wrong address :))) got to me eventually !!”

Helpful Report

Posted 4 years ago

Thank you for the lovely review x

Posted 4 years ago

“Excellent service- products are fabulous - would thoroughly recommend”

Helpful Report

Posted 4 years ago

Thanks Steph, great to hear you are happy with your items x

Posted 4 years ago

“Very quick delivery ! The mirrors look stunning on lounge wall very pleased. Loved the personal touch which came in box will order again, lots of beautiful items on website. Thank you”

Helpful Report

Posted 4 years ago

Thanks Clare x

Posted 4 years ago

“Super fast delivery, well packed. Items exactly as on website and looking forward to buying more items :)”

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Posted 4 years ago

Thanks Jill, we hope you love your items x

Posted 4 years ago

“Amazingly quick delivery”

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Posted 4 years ago

Thanks Laura x

Posted 4 years ago

“Love all the items on shabby store. The gold stars were exactly what I was looking for. Great price and delivery was quick. Will be definitely ordering more items in the future.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review x

Posted 4 years ago

“Really pleased with the mirrors I bought from shabby store and very impressed by their prompt delivery and personal little touches that made buying from them a great experience”

Helpful Report

Posted 4 years ago

Thanks Elizabeth x

Posted 4 years ago

Shabby. is rated 3.9 based on 1,164 reviews