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Shabby. Reviews

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

Contact@Shabby.co.uk

Location:

Unit 7, Trafford Moss Road, Manchester,
Unit 7, Trafford Moss Road, Manchester
Stretford
M17 1SQ

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Shabby. 5 star review on 11th January 2023

Shabby. 5 star review on 25th November 2022

Martine Carrington

Shabby. 5 star review on 25th November 2022

Martine Carrington

Shabby. 5 star review on 23rd November 2022

Shabby. 5 star review on 20th October 2022

Shabby. 5 star review on 10th March 2021

Michelle Williams

Shabby. 5 star review on 28th February 2021

65

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i received some great service at this shop. small problem withmy delivery as I wasn't in when they came - they reorganised it for the next day very easily. The chairs are lovely and I would definately recommend to my friends and family x”

Helpful Report

Posted 4 years ago

Thankyou for your lovely review, Shabby Store x

Posted 4 years ago

“Fast delivery and nice products”

Helpful Report

Posted 4 years ago

Thankyou for your lovely review, Shabby Store x

Posted 4 years ago

“delighted with my mirrors and lamps, love them all so much thanks shabby store x”

Helpful Report

Posted 4 years ago

Thankyou for your lovely review, Shabby Store x

Posted 4 years ago

“Fabulous jar and a lovely service. I ordered through shabby store a few times now and each time I’m always very impressed with the quality. My order end of last year was delayed a few days but I was given good communication and wasn’t a problem. Just received my order of jars and trinket box and they’re great quality. Easy to communicate with and service always first class. I am a regular customer and look forward to the next one! X”

Helpful Report

Posted 4 years ago

Thankyou for your lovely review, Shabby Store x

Posted 4 years ago

“Love the shabbystore they sell the best products. Recently bought console and dressing unit as well as some jars, love it 😍”

Helpful Report

Posted 4 years ago

Thankyou for your lovely review, Shabby Store x

Posted 4 years ago

“Nice products and delivery in four days, very happy and will shop again”

Helpful Report

Posted 4 years ago

Thankyou for your lovely review, Shabby Store x

Posted 4 years ago

“Fast delivery of bar stools very nice quality”

Helpful Report

Posted 4 years ago

Thankyou for your lovely review Shabby Store x

Posted 4 years ago

“Great shop fast turnaround and nice item”

Helpful Report

Posted 4 years ago

Thanks Shelley x

Posted 4 years ago

“Beautiful pieces. Friendly team and extremely helpful. Leah is amazing. After a having a few issues she’s been fantastic in helping me. Highly recommend shabby store xx”

Helpful Report

Posted 4 years ago

Thank you for the lovely review Sammy x

Posted 4 years ago

“fast delivery of my jar and table with easy tracking very pleased”

Helpful Report

Posted 4 years ago

Thank you Devina x

Posted 4 years ago

“Received part of my order as expected (bar stools and a console table) within about 3/4 days.....my pre order jar thing was delayed slightly and I got an email to notify me and call when it came in and was dispatched. Over and above level of attention and I’m very impressed with the overall service. Very happy to use again”

Helpful Report

Posted 4 years ago

Thank you Leandra x

Posted 4 years ago

“Love the shabby store, had my last delivery yesterday and it’s beautiful. Took a week to arrive but they kept me updated on the slight delay and were very courteous”

Helpful Report

Posted 4 years ago

Thank you Antoine x

Posted 4 years ago

“Excellent customer service! Problem resolved efficiently.”

Helpful Report

Posted 4 years ago

Thank you for the lovely review, great to hear your issue was resolved satisfactorily x

Posted 4 years ago

“Lovely website, my order came in 4 days very happy”

Helpful Report

Posted 4 years ago

Thank you Aria x

Posted 4 years ago

“Two of the customer service assistants helped me greatly”

Helpful Report

Posted 4 years ago

Thank you Anne x

Posted 4 years ago

“Really happy with my bar stools and dining chairs from shabby - will shop again no problem 😌”

Helpful Report

Posted 4 years ago

Thank you Mrs Sykes x

Posted 4 years ago

“Having complained about earlier service which was less than satisfactory, I have been contacted by their customer service team who have been fabulous and I have now received a full refund. I will certainly shop this store again and support this small business.”

Helpful Report

Posted 4 years ago

“Beautiful items to choose from. Easy to follow website.”

Helpful Report

Posted 4 years ago

Thank you for the lovely review x

Posted 4 years ago

“bought this lovely coffee table, arrived well packaged and in tact. Looks amazing in my orangery. thanks so much x”

Shabby. 5 star review on 7th February 2021

Helpful Report

Posted 4 years ago

Thank you Sarah-Jane x

Posted 4 years ago

“I would 100% order from here again. I ordered a large ginger jar and some faux leather storage boxes, the parcel was packed really well but unfortunately the ginger jar was smashed whilst in transit, I emailed them straight away and within 2 days I had a brand new ginger jar delivered. Amazing service, and will defo order in the future x”

Helpful Report

Posted 4 years ago

Thank you Becky x

Posted 4 years ago

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Shabby. is rated 3.9 based on 1,164 reviews