“Super excited to start using my Mito Pro 300! I called customer service to ask when it might arrive & about the shipping charge and he was more then helpful & put my mind at ease. Very caring & profession, excited to hear back about how our family enjoys our Mito Pro! I felt heard & understood. 5 star customer service. If ordering from Canada or overseas it may take a few weeks to get your light & don t forget government charges Import duty taxes. But with personalized customer service & a quality product, its well worth it!”
“Really liked the Mito light which reduced my inflammation in my ankles in just one day! Tried it the first morning under my computer desk and went to bed inflammation free for the first time in years. Like the options of having red and near infrared or both. Have also used it on my back with good results. Am reccommending this therapy to others with problems too. Turns out an acquaitance of mine, who does horse and dog therapy, has been using red light therapy on horses for some time! A travel sized version would be nice to have for when going on trips. Also, wish there was distribution in Canada as the customs and delivery were about 100 dollars.”
“About the product. Generally all good, but do not see any major changes in my body. At the beginning I noticed small energy rise.
About service. It was a bit confusing and long one. I made the order from my business and asked Invoice without persons name etc. I got the refund and my order canceled without any feedback why...had to write and ask the reason and make other order etc. It was a bit long and confusing journey to get the item.”
“We ordered a few lights, for ourselves and gifts for our parents. They shipped separately and we had to pay duty individually, this was annoying but understandable. MitoRed customer support answered all of my emails (and I had many) quickly, they were direct to address my questions and ensure I was satisfied. Bumpy experience made smooth! Thanks, now we are looking forward to regular use of our lights.”
“I found it to be helpful when applied as instructed. I loaned it to a friend and when it was returned, the red light no longer worked!!!!
Any suggestions?
Is there a warranty?”
“The machine is well built, but still a bit pricey. Using it twice a day to treat Dupuytren's in my hands, they don't ache as badly as they used to; consistency is key.”
“The unit I bought is the MitoMini. It is very well built and powerful. I use it mainly for bad knees but also for aches and pains. I think it helps but I need to use it more frequently. Sturdiness is not an issue.”
“I was looking for a red light machine and I got the one that is about three foot tall. The machine is well built and you save money due to the fact that it doesn’t come with unnecessary bells and whistles, such as timer, Bluetooth and app.
Using the red light therapy is dual purpose in that it will get you to do meditation while you use it.”
