MixPixie Reviews

Name: MixPixie
Rating: 2.48

2.5 Rating 21 Reviews

38 %

of reviewers recommend MixPixie

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2.5

Based on 21 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely useless, you sent Beyoncé for 1971. And have not replied to any emails at all, absolute waste of money”

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Posted 10 months ago

“Ordered a vinyl for my friends 40th birthday, it took 9 weeks to arrive, when it did it the packing was roughed up and the vinyl itself was scratched and plays at very poor quality. Would not recommend.”

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Posted 1 year ago

“Ordered a valentine dried flower gift which was totally disappointing. Atrocious value for money and very poor quality for a price of £25 + postage. What a rip-off. I am now hoping I can get a refund. I will never deal with them or 'Not on the High Street' again”

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Posted 1 year ago

“Very poor response to complaint. I ordered a personalised Christmas hamper. When it arrived it looked great and I was happy to give it as a present to a friend. However, when my friend opened the small tin of chocolates she found that they were covered in a white bloom and tasted stale so she threw them away. I contacted the seller who refused to replace them as I didn’t have photographic evidence. I am amazed that, for the very few substandard chocolates contained in the tin, the seller would risk damaging their reputation in this way.”

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Posted 1 year ago

“I ordered a spotify mug, when it arrived the code would not work at all. They went through all trouble shooting steps with me and rectified the problem to the most satisfactory level, their comms are brilliant. Very happy customer, highly recommended them. And the product is lovely 🙂”

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Posted 2 years ago

“Cannot understand why MixPixie hasn't got 5star reviews from everyone! Brilliant creative provider.”

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Posted 2 years ago

“I recently ordered a personalised vinyl and my mum ordered a 5l personalised keg, both which came from MixPixie and both for my partners 30th. I had a bit of a nightmare when ordering the vinyl as thought this would not come in time and started to worry and they reassured me they would try all they could to get it on time. I have just received the vinyl and could cry at how perfect it is. I cannot thank you enough, my partner is going to absolutely love it and I’m so excited to give it to him. Everything from the ordering process to customer service to delivery for both items have been impeccable and you deserved some praise. I really appreciate this so much and thank you for all the hard work that went into making sure my partner has a 30th birthday he will love and presents he can keep for a lifetime.”

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Posted 2 years ago

“Purchased a Soundwave Keyring but it had no code to hear song. When requested assistance from MixPixie was told it would cost £5.!!!!!!!!!!!!!!!”

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Posted 2 years ago

“Not the best experience wanted the pornstar bottle got sent the gin cocktail couldn't be 100% sure if it was my mistake so I just asked for a personalised label so I could stick it on a bottle of pornstar I purchased as the gin cocktail was no use... Label didn't ever come 🤔😢”

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Posted 2 years ago

“Outstanding ..amazing quality..am over the moon with my sound wave..its a specail song from my daughters first wedding dance and something to keep forever ..I highly recommend this company and product ...thank you mixpixie its just fabulous you have made my day .”

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Posted 3 years ago

“Shoddy products and terrible customer service. Product looks nothing like advertised. Avoid!!!”

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Posted 3 years ago

“They refused to allow me to make a mixtape for my relative using tracks we sang ourselves. Their customer service team couldn't care less.”

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Posted 3 years ago

“I ordered a personalised vinyl from them as a Christmas gift on 2nd December. I am still waiting for it. I have emailed 3 times and received no response. I have rung countless times and managed to get through once to be told it is on its way but almost 2 weeks later still nothing. The phone now goes straight to answer machine. They seemed keen to know if I ordered via 'Notonthehighstreet' as I think they prioritise those orders. I also paid extra for express delivery. I now have no idea if I will receive the gift that I paid £80 for! It is a great idea for a gift but only if you actually receive it!”

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Posted 3 years ago

“I bought a metallic sound wave print for my wife, what a fantastic piece of art. LOVE IT !”

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Posted 3 years ago

“Ordered a customized CD. Placed order on 4th Dec, dispatched the 8th and arrived the 12th. Speedy delivery. CD arrived in perfect condition, cover was exactly as I customized it. The CD played all the songs as expected. Absolutely over the moon with it! I was also able to track my delivery through a link to the Royal Mail sent in an email from MixPixie. CD wasn't too expensive, at just 5 pounds, delivery was about 6 but that's due to me living abroad. I didn't have any need to ask for a refund or deal with customer service so I can't advise there. All in all, I'm very satisfied with my product and would recommend this service.”

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Posted 4 years ago

“Ordered a custom CD. Placed order on 4th Dec, dispatched the 8th and arrived the 12th. Very quick delivery. The CD cover is perfect, exactly as I customised and all the songs on the CD play as expected. I was worried because I was reading lots of bad reviews after I ordered it but I had nothing to worry about. Absolutely love it! The only reason I'm giving 4 stars is because there isn't a huge variety of songs available on website. Other than that, great service!”

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Posted 4 years ago

“Thought this might be a good idea, how wrong I was...! The personal message was printed twice on 1 line instead once on 1 line.... so a long line of repeated text which ruins an otherwise decent print. Emailed twice - no response ringing every day and goes straight to answerphone with no calls back. Happy enough to take your money, not to help you out... :(”

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Posted 4 years ago

“Ordered personalized cd through “not on the high street” website and sent over song cd heard from mixpixie once to tell me there were 3 songs they couldn’t not get so I emailed back to replace them , no reply email, emailed again few days later after receiving an email saying your parcel has been despatched but also telling me it hadn’t due to awaiting Info from me , emailed again twice in a week no response so hadn’t to request refund via “not on the high street “ absol terrible service will not use again”

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Posted 5 years ago

“Emailed regarding personalisation of order - told they’d get in touch if anything was unclear. Didn’t hear from them and then the order arrived wrong.”

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Posted 5 years ago

“Up until a month ago I had no problems at all with this company - but then I emailed them 4 times and tweeted twice to inform them that my Groups CD's page was not loading - they did in the end after further emails were sent tell me they would look into it - the last emailI recieved was dated 20/12/2018 and still no further update -”

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Posted 5 years ago

MixPixie is rated 2.5 based on 21 reviews