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Mobile Outfitters Reviews

4.4 Rating 4,893 Reviews

86 %

of reviewers recommend Mobile Outfitters

Company Reviews

Product Reviews

4.4

Based on 4,893 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 9th September 2022

Mobile Outfitters 5 star review on 20th June 2022

Mohamed Machkouri

Mobile Outfitters 5 star review on 9th June 2022

Mobile Outfitters 5 star review on 4th June 2022

Mobile Outfitters 5 star review on 30th May 2022

Mobile Outfitters 5 star review on 24th May 2022

Mobile Outfitters 5 star review on 17th May 2022

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the look and feel of Mobile Outfitters products on all my devices. I wish they would bring on new Styles of Skins. Other than that amazing products.”

Thank you for your 4-star rating, Ilan! We're glad you love the look and feel of our products, and we appreciate your feedback that you wish we had more styles of skins. We'll certainly keep that in mind!

“I have it on my Samsung Galaxy S23. It is the best screen protector and bumper I have purchased to date. My phone is scratch free and I have a 5 year old that constantly plays with it.”

Thank you so much Christina for your 4 star rating of Mobile Outfitters! It's great to hear that you're happy with your Samsung Galaxy S23, protected by the BestScreen protector and bumper. I'm glad that the product is standing up to your 5 year old and keeping your phone scratch free. Thanks again for your kind review!

“First time that I see this product in Norway. Very nice look and feel.”

Thank you for your 4 star rating of Mobile Outfitters! We're delighted to hear that you enjoyed the look and feel of this product, especially as it's the first time it's available in Norway. We really appreciate your feedback!

“The screen protector does a gd job but what really bugs me is the protector itself as it doesnt really fit well as there's a gap above the punch hole, meaning its doesnt mimic the screen/exact size”

Thank you for your four-star rating, Hyder! We appreciate your feedback and will definitely look into the concern of the screen protector not fitting perfectly around the punch hole. We apologize for your inconvenience and thank you for your loyalty to Mobile Outfitters. We would like to get more feedback from you so we can possibly make changes to the design. Please email us at help@moutfitters.com Thanks.

“I used the fusion coating on my new Samsung s23 ultra. The screen touch experience is absolutely TERRIBLE. Very unsmooth and rubbery. For that premium price, I would have expected something better. ============================== EDIT: After 2-3 days the touch experience improved a lot. Also I have to mention that I was pleasantly surprised by the MO customer service. After submitting this review, I got contacted by customer service by email and by phone as well. They confirmed that it takes 1-2 days for the protector to "settle/dry" . They also asked me to call them directly in the future if there is any issue and they will do their best to resolve it. To avoid similar situations for future customers, it would be better if the installation technicians make it clear that it will take some time to reach the final state.”

Thank you so much for taking the time to let us know about your experience with Mobile Outfitters Mustaffa. We sincerely apologize for any negative experience you may have had with the clear coating on your Samsung s23 ultra; that is certainly not what we strive for. We want to make this right for you, so please reach out to us directly via email at help@moutfitters.com and our support team will be happy to help.

“It is a good quality product 👌”

Thank you, Mario, for giving Mobile Outfitters a 4 star rating! We are so glad to hear that you believe the product is of good quality. We appreciate your business and kindness!

“Ok good 👍”

Thank you for your wonderful 4 star rating of Mobile Outfitters, Robert! We really appreciate it.

“I've just started using it, and so far so good. I'd check for the rate of wear and tear overtime, and then comeback ro review for 5 star if the experience remain the same.”

Thank you for your 4 star rating of Mobile Outfitters, Olufemi! We're so glad to hear that your experience has been positive so far. We appreciate your feedback and that you're keeping an eye out for any wear and tear on your device. We'd love for you to come back and review us for the 5 stars so that we can keep improving our service.

“let customer have a peace of their mind whenever the screen protector needs to be change but at a minimum cost. And even the skin also, just like our phone now can change clothes anytime we want.”

Hello Willy, We appreciate your feedback and would like to hear more. Please contact our customer support helpdesk directly via email at help@moutfitters.com We are happy to help.

“I made protection for the device against scratches and breakage two months ago, and after the device fell from the mattress, it cracked from the side of the alliance, so I went to the store to replace or change, but unfortunately they refused to change or refund my amount of 29,400 Omani riyals in their store, Grand Mall Nizwa”

Hello Khalid, So sorry to hear this. Please know that our customer service helpdesk will be reaching out to you to assist you with your inquiry.

“DELIVERY TIMINING IS MORE WHICH NEED TO REDUCE CLEAR COAT IS GOOD”

Thanks for the review, Sriramsanthru! -Paul

“Hi, I got your product information from my husband and I purchased some three days ago. The customer service to me was excellent even though the price was a bit high comparatively. I had no option than to buy after the guy in charge had treated me fairly”

Thank you for the review, Francisca! I will let the local team know of your great review and kind words. -Paul

“Fabulous service and excellent team”

Hi Alam, So happy to hear that! Thank you for being our customer.

“Reduce the 1st application price but increase the reapplying price. if it good, we be back re- applying.”

We hope to see you again, Nick. Thanks for the idea, and review! 👍🏻

“Hi Team, Although, initially I was quite upset to have issues in first two weeks of service. I am adding my previous review as well just to share that issue was resolved with great customer service team and I am here to say that awesome follow up done on the issue happened with me. It was resolved then and there with utmost assurance and service. Keep it up Team. Previous Issue below: “Pathetic Service and product quality - I will try not to recommend anyone for this service. Please contact me at +91-9811122645 I will explain in detail the complete scenario.” Read Mobile Outfitters Reviews We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.”

So happy to hear this Amit!

“Staff was friendly and helpful. I would have preferred more designs though. Perhaps you can consider floral designs for your personalisation options?”

Hello Mrs Tan, Thank you for your feedback. We will take this into consideration as we are always looking for ways to improve and better serve our customers.

“Friendly staff… fast service”

Thanks for your review, Derrick! I'm glad to hear you enjoyed your experience at Mobile Outfitters. -Paul

“I would like to register the friendliness of your staff - especially Tin and Shafiq with Hui who were manning the Bugis Junction outlet. They were patient in explaining the benefits of the Fusion silicone protection. There was no hard-sell which we like and the product and their careful explanations made us select Fusion. Only correction is that my mobile is not the Galaxy S22, but the Note20 Ultra 5G.”

Hello KHLim, Thank you for your your review. So happy that the Bugis Junction Team was able to provide you with the great service you deserve. Send our helpdesk an email at help@moutfitters.com and they will help you correct your product registration to the Note 20 Ultra.

“Updated: It took a while but Mobile Outfitters did their best to speed up the process to fix any issues I had with the previous mobile fitting. Customer Service was also very dilligent in updating and contacting me every day. Issue has now been resolved, thank you for that. 1. The fitting of the cover on my phone took a very long time. Much much longer than expected. 2. The cover/moulding of the plastic does not fit well. There is a significant gap. I was told that I would be contacted again to get a better fitted one but no news so far. 3. The fitting was not well done and there are pockets of air and even visible tabs that can be pulled off. I'm not sure how it would protect my phone. I understand the ZFlip4 is significantly different in design but that was why I trusted Mobile Outfitters to be able to have a more personalised solution. After going down, I'm not so certain anymore...”

Hello ST, We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Satisfied with all concerned the Mobile Outfitters 😊”

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Mobile Outfitters is rated 4.4 based on 4,893 reviews