Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,275 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maybe it’s too big versus other phone cases.”

Helpful Report

Thank you for the 4 star rating, Danny! We understand that maybe it’s too big versus other phone cases, and apologize for the inconvenience caused. We are open to any suggestions that could possibly make your experience with us more enjoyable.

“quick, clean, professional, and knowledgeable”

Helpful Report

(Singapore) -

Thank you Kurniawan for rating Mobile Outfitters with 4 stars. We are glad to hear that you had a good experience with us and that we lived up to what you expected of us - quick, clean, professional, and knowledgeable.

“A mistake was made on my part, yet the staff of mobile outfitters went our their way to get it resolved. Bet customer service there is! Keep it up”

Helpful Report

Thank you for your 4 star rating, Funmi! It's great to hear you had a positive experience with our staff. We appreciate the kind words regarding our customer service, and we'll certainly do our best to keep it up! We're glad we could get your issue resolved.

“Good service. But I still waiting my Fusion bumper to be delivered.”

Helpful Report

Thank you for the 4 star rating of Mobile Outfitters, Aaron! We appreciate your feedback, and we are sorry to hear that you are still waiting for your Fusion bumper to be delivered. Please reach out to our helpdesk directly via email at help@moutfitters.com and they can provide you with a status. We will do our best to get it shipped out as soon as possible. Thank you for your patience!

“Customer service”

Helpful Report

(Ghana) -

Dear Asare, Thank you for rating Mobile Outfitters with 4 stars. We appreciate your review and feedback. Our customer service team is here for any questions or concerns you may have. Thanks again for your rating!

“Happy with the service by your staff Bala at Bugis Junction.”

Helpful Report

(Singapore) -

Thank you Noor for giving Mobile Outfitters a 4-star rating. We are delighted that you were happy with the service provided by our staff, Bala at Bugis Junction. We hope that you will choose to shop with us again.

“Ok protektion and grip of the phone!”

Helpful Report

(Sweden) -

Thank you, Lennart, for your 4 star rating of Mobile Outfitters. We appreciate your feedback.

“Very nice! Enjoyed the demonstration at IFA. Thank you for the new screen protector on my device.”

Helpful Report

Thank you Olga for the 4 star rating for Mobile Outfitters. We really appreciate it! We are also glad to know that you enjoyed the demonstration at IFA and the new screen protector on your device. Thank you so much!

“Otherwise it's very nice and I really like the lifetime free replacements but in my opinion it's annoying when it gets dents over time”

Helpful Report

Thank you for your 4-star rating of Mobile Outfitters! We appreciate your feedback and are glad to hear that you like the lifetime free replacements. We're sorry to hear that the screen protector tends to dent over time, but we'll keep your opinion in mind for future.

“Fast replacement of screen protector without any hassle and unnecessary queries. Good job👌👍”

Helpful Report

Thank you so much for your 4 star review of Mobile Outfitters, Sam! We really appreciate your feedback about the fast replacement of the screen protector without any hassle and unnecessary queries- good job, indeed! Your support means a lot to us!

“Excelent service”

Helpful Report

Thank you very much for your 4 star rating of Mobile Outfitters, Alexis! We appreciate your feedback, and are glad that you've had an excellent experience with our services.

“Your guys are very polite and professional. Thanks you guys for the service.”

Helpful Report

Thank you Albert for your rating of Mobile Outfitters! We really appreciate your feedback and are glad to hear that you were pleased with our customer service. Your comments about our polite and professional team mean a lot to us! Thanks again for your kind words and your support!

“The film in question was installed on my phone (OnePlus Nord 2 5g) . I was excited about this new technology. now, within a week, 3 membranes have been applied. the previous ones have come off, or there has been miraculous wear on the film. I'm not really convinced about the whole product”

Helpful Report

Hello Petri, Please contact our customer support team directly via email at help@moutfitters.com for assistance. Our team will be happy to help. Thank you!

“Très belle expérience chez PSM/SAVE merci”

Helpful Report

Merci beaucoup Fina pour ta note de 4 étoiles pour Mobile Outfitters! Nous sommes heureux que tu aies eu une très belle expérience chez PSM/SAVE! Cela nous encourage à continuer de fournir le meilleur service à nos clients. Merci encore! Thank you so much Fina for your 4 star rating for Mobile Outfitters! We are happy that you had a great experience at PSM/SAVE! This encourages us to continue providing the best service to our customers. Thanks again!

“Love the look and feel of Mobile Outfitters products on all my devices. I wish they would bring on new Styles of Skins. Other than that amazing products.”

Helpful Report

Thank you for your 4-star rating, Ilan! We're glad you love the look and feel of our products, and we appreciate your feedback that you wish we had more styles of skins. We'll certainly keep that in mind!

“I have it on my Samsung Galaxy S23. It is the best screen protector and bumper I have purchased to date. My phone is scratch free and I have a 5 year old that constantly plays with it.”

Helpful Report

Thank you so much Christina for your 4 star rating of Mobile Outfitters! It's great to hear that you're happy with your Samsung Galaxy S23, protected by the BestScreen protector and bumper. I'm glad that the product is standing up to your 5 year old and keeping your phone scratch free. Thanks again for your kind review!

“First time that I see this product in Norway. Very nice look and feel.”

Helpful Report

Thank you for your 4 star rating of Mobile Outfitters! We're delighted to hear that you enjoyed the look and feel of this product, especially as it's the first time it's available in Norway. We really appreciate your feedback!

“The screen protector does a gd job but what really bugs me is the protector itself as it doesnt really fit well as there's a gap above the punch hole, meaning its doesnt mimic the screen/exact size”

Helpful Report

Thank you for your four-star rating, Hyder! We appreciate your feedback and will definitely look into the concern of the screen protector not fitting perfectly around the punch hole. We apologize for your inconvenience and thank you for your loyalty to Mobile Outfitters. We would like to get more feedback from you so we can possibly make changes to the design. Please email us at help@moutfitters.com Thanks.

“I used the fusion coating on my new Samsung s23 ultra. The screen touch experience is absolutely TERRIBLE. Very unsmooth and rubbery. For that premium price, I would have expected something better. ============================== EDIT: After 2-3 days the touch experience improved a lot. Also I have to mention that I was pleasantly surprised by the MO customer service. After submitting this review, I got contacted by customer service by email and by phone as well. They confirmed that it takes 1-2 days for the protector to "settle/dry" . They also asked me to call them directly in the future if there is any issue and they will do their best to resolve it. To avoid similar situations for future customers, it would be better if the installation technicians make it clear that it will take some time to reach the final state.”

Helpful Report

Thank you so much for taking the time to let us know about your experience with Mobile Outfitters Mustaffa. We sincerely apologize for any negative experience you may have had with the clear coating on your Samsung s23 ultra; that is certainly not what we strive for. We want to make this right for you, so please reach out to us directly via email at help@moutfitters.com and our support team will be happy to help.

“It is a good quality product 👌”

Helpful Report

Thank you, Mario, for giving Mobile Outfitters a 4 star rating! We are so glad to hear that you believe the product is of good quality. We appreciate your business and kindness!

Mobile Outfitters is rated 4.4 based on 5,275 reviews