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MODdisplays Reviews

4.8 Rating 457 Reviews
95 %
of reviewers recommend MODdisplays
4.8
Based on 457 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read MODdisplays Reviews

About MODdisplays:

Specializing in trade show displays and accessories, MODdisplays is focused on meeting tight deadlines with creative solutions. Our in-house design department can assist with flat-cost services, and our display experts can guide you through the process to ensure we meet all of your needs along the way.

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Phone:

8776633976

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Wonderful customer service and attention to detail! We loved working with the graphic designer Arielle on our projects and the design and material quality was above and beyond what we had hoped for.
Helpful Report
Posted 6 years ago
Hi Andrew, Thank you for comments! We're glad to hear you are enjoying you display! We feel Arielle does a great job so its nice to hear when a client confirms our thoughts.
Posted 6 years ago
I was misled by the product description that states, "Throws are made of a 4 oz. soft knit polyester material that is both light-weight and durable." The online ad had three weights listed: 4 oz, 6 oz, and 3 lbs. Because I was purchasing this product specifically because it was advertised to be lighter in weight than the one I already have, I confirmed the actual weight by phone with a sales representative, Eric. I told Eric the weight was critical because I have had back surgery and every oz in my suitcase impacts me. When Eric confirmed the 4 oz weight of the table throw, I assumed the 3 lb shipping weight was due to the box and packing materials and went ahead with my order. When the product showed up it was beautifully printed, but it more weighs more than 4 POUNDS, not 4 ounces. Upon questioning the same rep by email, Eric told me, "I apologize if I mislead you. It wasn't until your email I was taught that the fabric is measured in "paper weight" which is 4oz and that isn't the actual product weight." Clearly a misunderstanding for us both. And yet, when I was contacted by Jarrett the customer service agent, what could have been a $150 reimbursement was disapointingly a discussion of defense. Jarrett did not think the company has any responsibility for their online wording or the inaccurate/lack of knowledge in their sales representatives. Too bad. There are so many companies out there competing in the market of trade show displays, it would have been nice if MOD could distinguish itself from the pack by having a stellar reputation for customer satisfaction.
MODdisplays 1 star review on 2nd October 2019
Helpful Report
Posted 6 years ago
Hi Kristen, You are correct. This was our error and you are justified in being upset. We did give you the wrong information initially by mistake. When you called in for a refund, our client care team misunderstood what was initially said to you. After our care team reviewed this order again with you, we felt it was appropriate to offer a full refund. We apologize again for the initial mistake and added confusion.
Posted 6 years ago
MODdisplays was fantastic! We engaged with their sales and art production team and within 5 days we received our display. Would recommend them to anybody looking for great customer service, quality product at a competitive cost.
Helpful Report
Posted 6 years ago
Thank you for your feedback! We really appreciate the recommendation!
Posted 6 years ago
Good Quality. Good Price. Good Service.
Helpful Report
Posted 6 years ago
Hi Dan, Thank you for your feedback. We're glad you're happy with your experience and we look forward to working with you more.
Posted 6 years ago
Great but would like for the company to change the way you have to upload images.
Helpful Report
Posted 6 years ago
Hi Jerome, Thank you for your comments. Would you mind sending your upload suggestions to care@moddisplays.com? If we can make anything easier for our clients, we will certainly investigate it.
Posted 6 years ago
Very easy and straightforward. Answered all my questions and produced our amazing trade show booth.
Helpful Report
Posted 6 years ago
Hello Ty, We're glad you like your booth! Thank you for your feedback.
Posted 6 years ago
The displays mechanisms function easily. The customer service from first contact to delivery is great!
Helpful Report
Posted 6 years ago
Thank you for taking a moment to share you experience with us.
Posted 6 years ago
Moddisplay got me what I wanted when I needed it.
Helpful Report
Posted 6 years ago
Hi Nic, Thank you for your review! We look forward to working with you more in the future.
Posted 6 years ago
My company purchased 3-6ft Wave Banners. Very happy with the banners. Easy to assemble. We were shorted the framing hardware but once I notified the company they overnighted us the missing pieces. They were a pleasure to work with and very timely on production and delivery. I will definitely use MODdisplays again.
MODdisplays 5 star review on 25th September 2019
Helpful Report
Posted 6 years ago
Hi Michele, We are glad we could get everything squared away for you. Your booth looks great and we appreciate the feedback. Thank you!
Posted 6 years ago
We've used MODdisplays before and they always do wonderful! Thank you for your great customer service and wonderful work.
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Posted 6 years ago
We appreciate you sharing your experience and your continued business.
Posted 6 years ago
Always great to work with.
Helpful Report
Posted 6 years ago
Thank you for your feedback!
Posted 6 years ago
From submitting my artwork, through communication during production time, to the delivery of my tradeshow materials, Mod Display exceeded my expectations every step of the way. Competitive prices, high-end materials, exceptional communication, and customer support, I could go on and on! I will be ordering all of my tradeshow equipment from them in the future!
Helpful Report
Posted 6 years ago
Hi Megan, We're happy to hear everything went smoothly for you. We look forward to working with you in future as well. Thanks again!
Posted 6 years ago
Hello, the customer service and communication with the rep was amazing. She was very helpful to get a product shipped last minute for me. The stand that arrived was actually broken in 2 places so I ended up not being able to use and threw away. I have reached back out to the rep inquiring about a refund, but have not received a response.
Helpful Report
Posted 6 years ago
Thank you for sharing your experience. We are very sorry to hear this and our client care team has reached out via email.
Posted 6 years ago
I placed another order and the service provided was excellent, as it had been in the past. Sean was easy to work with and understand what I need. I received the items on a timely basis. I would recommend MODdisplay to my friends.
Helpful Report
Posted 6 years ago
Hi Michael, Thank you for your recommendation! We look forward to working with you for a long time.
Posted 6 years ago
I highly recommend Mod Displays. The graphic design department was great and easy to work with and my display looks fantastic. I thought pricing was really fair as well. If you are going to have a booth in a trade show, choose Mod Displays and you will be very happy.
Helpful Report
Posted 6 years ago
Thank for you taking the time to share your thoughts about MODdisplays.
Posted 6 years ago
We could not be more happy. Mod Displays delivers, excellent service, fast and beautifully graphics. We had an incredible trade show!
Helpful Report
Posted 6 years ago
Hi Raul, Thank you for sharing your feedback with us. We're happy to hear your show went well.
Posted 6 years ago
I was so worried about taking on this project at work. Although I initially misinterpreted what came with my order, having a real, VERY responsive person to email solved everything. I must have emailed them back and forth 10 times in 2 days. And then everything came on time and looked awesome. Thank you Eric and team!
Helpful Report
Posted 6 years ago
We're glad to hear your booth looked awesome and you enjoyed working with our team. Thank you!
Posted 6 years ago
This was our first time using MOD displays and couldn't be happier. They are very professional, fast and I will use them again.
Helpful Report
Posted 6 years ago
Thank you, Kathy, for taking a second to provide your feedback.
Posted 6 years ago
Received stellar service. Needed a part of a part kit that they listed online, called in and they were able to help get me what I needed. Truly stellar!
Helpful Report
Posted 6 years ago
Thank you for sharing your experience with MODdisplays.
Posted 6 years ago
Incredible service and a quality product!
Helpful Report
Posted 6 years ago
Thank you very much for sharing your thoughts on MODdisplays service and the product you received.
Posted 6 years ago
MODdisplays is rated 4.8 based on 457 reviews