Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rug arrived on time very good quality for price. Satisfied with my purchase.”

Helpful Report

Posted 6 years ago

“Really pleased with both the turnaround and the office team who were helpful. The carpet was as I expected for the cost.”

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Posted 6 years ago

“Great company to buy from. Communication was swift and helpful. The rug I wanted was not yet in stock- they rushed to get it and kept me up to date with progress. Delivery was trackable. Rug was great quality, exactly as shown and we love it.”

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Posted 6 years ago

“Great choice of quality rugs. I found exactly what I was looking for and it was delivered quickly. And the colour and pile are just as I hoped. Lovely!”

Modern Rugs UK 5 star review on 8th October 2019

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Posted 6 years ago

“Fast service lovely rug very pleased”

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Posted 6 years ago

“Online support was really helpful when I was choosing underlay to go with my rug. Rug choice was excellent - I wanted something with red and grey for my bathroom and found the very thing. Delivery was fast, packaging great and rug was perfect. Thoroughly recommend.”

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Posted 6 years ago

“The customer service was excellent. Our 1st one was out of stock but they did everything they could to find us an alternative even did us a price match.”

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Posted 6 years ago

“Great choice, great prices, speedy service and no unreasonable delivery charges to outlying isle.”

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Posted 6 years ago

“An excellent helpful firm to deal with. Rug orderedof an excellent quality”

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Posted 6 years ago

“The rug I ordered was out of stock, but someone called to offer, alternatives, or a refund. It was a really attentive service, so I said I was happy to wait. The rug arrived a couple of days later. This was without doubt the best customer service I've experienced in a long time. Would recommend.”

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Posted 6 years ago

“One Billion percent please with my Zebra Quantum Rug, it look absolutely unique and original, I’ve had so many compliment on it and people wanting to know where it is from , So thank you Modern Rugs X”

Modern Rugs UK 5 star review on 7th October 2019

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Posted 6 years ago

“Delighted with new rug great quality just like picture”

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Posted 6 years ago

“This is my second rug. It’s beautiful and is of excellent quality.”

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Posted 6 years ago

“Excellent service provided by modern rugs Good quality for a very good price”

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Posted 6 years ago

“Very impressed when ordered my rug and it came two days later. Quality great and looks lovely. Have given companies details to several friends. Thank you”

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Posted 6 years ago

“A seamless and excellent service from start to finish. Even though I changed my order after 24 hours I found Modern Rugs to be helpful and accommodating. Thank you”

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Posted 6 years ago

“love the rug, love the website and love the speed of delivery.”

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Posted 6 years ago

“Great customer service and value for money. Item arrived on time and kept up to date. Great rug, and very good quality along with the non slip matting. This defiantly improves the quality of the rug and easier to vacuum! Would recommend.”

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Posted 6 years ago

“The best rug website I found. Amazing selection with good search ability. Great rug, true to picture on the website. Quality excellent, delivery on time, what more can I say.. Definitely buy from Modern rugs again and recommend to friends.”

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Posted 6 years ago

“Good service and delivery The runner is of great quality very pleased with it and would highly recommend”

Helpful Report

Posted 6 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews