Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and very reasonable - both rugs arived very quickly and well packaged. Looking good in dining room and conservatory so would recommend company.”

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Posted 7 years ago

“Easy to order and arrived within time; quality as usual great. Had several orders in the past and always been satisfied with all areas including cost”

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Posted 7 years ago

“I bought a lovely rug. Really lovely.”

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Posted 7 years ago

“The order took longer to arrive than indicated and I had to chase them for an update. They then delivered the wrong rugs. They wouldn't collect and replace at the same so I cancelled the order. However, the refund was made within the published timescale.”

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Posted 7 years ago

“Very impressed with my new rug really good quality”

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Posted 7 years ago

“Reliable and value for money”

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Posted 7 years ago

“let down by UPS”

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Posted 7 years ago

“A nice rug at a good price and fast delivery too!”

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Posted 7 years ago

“Excellent!! Really pleased with rug. Lovely and bright. Good value.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Ordered in November, the wrong rug was delivered. Still waiting for the rug we originally ordered and have had no further contact from customer service. Poor.”

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Posted 7 years ago

“Good product and quality for the price . Easy to order. Quick delivery Very satisfied and would recommend”

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Posted 7 years ago

“Quite good for the price.”

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Posted 7 years ago

“Hi, we were attracted to your lovely website because you have an excellent variety of very different rugs. Our rug arrived quickly and it's lovely in so many ways but feels a little flimsy. It's starting to curl at the edges a bit. I guess we were expecting a heavier thicker rug but we will keep it because of the design. It's very colourful with what looks like paint splashes as the design!”

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Posted 7 years ago

“Arrived promptly. Good quality. Looks good.”

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Posted 7 years ago

“Excellent designs. Very good quality. Quick delivery and superb friendly and helpful customer service.”

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Posted 7 years ago

“Excellent rug excellent service and excellent value for money”

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Posted 7 years ago

“I have never had such appalling service, including the wrong sized rug sent sent twice on two different orders, returned items being delivered back to my home address delaying my refunds, wrong delivery days and failure to return items together and delayed refunds.”

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Posted 7 years ago

“Fantastic rug and service”

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Posted 7 years ago

“Really poor experience unfortunately. Rug I bought was promised to be delivered within a month, got sold out with a promised to be delivered within another month delay and it turns out that order with the producer has never been put in place with more delays. Quality of the rug is poor too. Maybe because of the material, it does not sit flat on the floor create uneven surface everytime something or someone is on the too of it.”

Helpful Report

Posted 7 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews