Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery”

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Posted 7 years ago

“Just what I wanted! Great quality”

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Posted 7 years ago

“Rug wasnt how it seemed in the image online. Thought it would be thicker more plush and better quality but for the price, we cant complain. Still looks good in our room. Delivery was on time.”

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Posted 7 years ago

“Good but should make it clear that they will only e mail once carpet has been dispatched”

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Posted 7 years ago

“Great”

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Posted 7 years ago

“Great Quality rug for our Motorhome & Fast Delivery”

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Posted 7 years ago

“Good quality, good value for money.”

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Posted 7 years ago

“Ordered sample which never arrived”

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Posted 7 years ago

“Excellent quality rug and very quick service thank you! Very pleased”

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Posted 7 years ago

“This rug has made the biggest difference to my living space. Very modern and stylish. AMAZING rug!! 5 Stars”

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Posted 7 years ago

“Great quality product”

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Posted 7 years ago

“Am pleased with all my rugs bought but not happy with not being able to return one bought by mistake. Had to keep it and order the right one.”

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Posted 7 years ago

“good rug for the price, easy to hoover”

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Posted 7 years ago

“Delivery good. Well packaged. Lovely rug. Nice and soft despite man made fibre. Great price.”

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Posted 7 years ago

“Whilst I like the quality of the rug, the colour is absolutely nothing like it looks in the picture on the website and neither is the description of the colour accurate in the write up. It is described as blue, but in real life it is a dark teal green. (I have asked several people their view on the colour and they have all said green). I would have returned this rug, but I had it privately delivered to my home in Spain and it was too expensive to send it back.”

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Posted 7 years ago

“Love the rug quality and size, lots of positive remarks from family a d friends.”

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Posted 7 years ago

“I wanted something to bring together other colours in the room.This is really good. Delivery was quick and the rug does the job. It was well priced for it's sixe ( 2m x3m) and does the job. I would use modern rugs again.”

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Posted 7 years ago

“Very pleased with rug quick sevice”

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Posted 7 years ago

“I have repeatedly rung and sent emails (as instructed on their phone message) to this company to organise a return and exchange. I had an automatic response saying that they hoped to reply in 2 hours. Since then, weeks have gone by with further emails, none of which have been replied to. I won't return the rug because I don't trust them to carry out the refund and I certainly don't want to risk buying anything else from a company that places so little value on customer relations. This should be a no star rating.”

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Posted 7 years ago

With regard to the return of the rug for an exchange, an email was sent with the information on how to return the rug for an exchange. This arrangement is down to the customer as explained on our returns information.

Posted 7 years ago

“Great quality and fast delivery . Definitely will order again.”

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Posted 7 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews