Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website, quick delivery, good product”

Helpful Report

Posted 7 years ago

“Rug is beautiful and soft. Delivery well explained and on time. Thank you.”

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Posted 7 years ago

“lovely thick quality! really happy with my purchase”

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Posted 7 years ago

“Received my rug in time stated was very happy a really nice rug definitely buy from here again”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“I bought three rugs 2 through Iroka and one online they are excellent quality you do not get the 5 star because I am still trying to get rid of the burnt rubber smell I presume from the back of the rug when I open up in the morning it just stinks of like a burnt rubber/chemical smell I sprayed it a lot and it's getting weaker its the online one that smells”

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Posted 7 years ago

“carpet i ordered was out of stock so i ordered other. Young lady on phone was very helpful. Great service! Celestial seaglass carpet lovely colours. thanks g. brannan”

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Posted 7 years ago

“Prompt and efficient service. Cheaper than the major department store (and in stock). An excellent quality rug and I would certainly buy from Modern Rugs again.”

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Posted 7 years ago

“Fine service. Very pleased”

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Posted 7 years ago

“Good quality rug, matched description and colours on website. Delivered on time and in good condition. Very happy with the purchase.”

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Posted 7 years ago

“Easy to order, get just what we wanted, rug arrived well packaged on delivery. No issues”

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Posted 7 years ago

“efficient purchase and excellent rug”

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Posted 7 years ago

“Very good quality, true to description and image. Would recommend”

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Posted 7 years ago

“Excellent rug and great value. If I have any criticism it is only that there is no update on when the delivery is likely to be. Once you place your order nothing happens until the rug arrives 7 - 10 days later.”

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Posted 7 years ago

“Excellent service throughout the transaction.”

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Posted 7 years ago

“This was just what I wanted - lots of cheerful colours at a modest price”

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Posted 7 years ago

“Great present for my son. He loved it.”

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Posted 7 years ago

“Revival Seafoam is a beautiful thick rug in lovely soft rich mid green that blends with all my teals. Lovely shadow that makes it lighter in some parts and darker in others - overall excellent for my room.”

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Posted 7 years ago

“Very quick. Rug is high quality and very good value for money. My only negative is that it is rather slippery compared to our previous rug, in hindsight wished I had bought the anti slip one however this can easily fixed by fitting some antislip slips”

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Posted 7 years ago

“Good prompt delivery. Unfortunately the rug didn't suit my lounge so had to pay exorbitant amount to send it back - no free returns. But good communication from company and prompt refund.”

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Posted 7 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews