“I used these towels in the Hotel Luxe in Portland, OR. They are so perfect I took a photo of the label and ordered some for myself. Super absorbent without being heavy & dense. Launder beautifully and the woven band does not draw in and get distorted. It stays flat.”
“Really enjoyed the web purchase process. I wore a robe at a hotel visit and loved it so much I tracked down your company to purchase for my husband. I may get one myself when our Florida weather is cooler. Quality and embroidery was great!”
“Bath mats made of terry cloth toweling material are rarely sold in stores. On our last hotel visit I looked at the bath mat label and saw the Monarch brand and found what I had been looking for! Product is nice quality and an excellent price.”
“I just LOVE your robes! Bought one at the spa in Saratoga years ago and disappointed they did not carry anymore...not a smart move on their part. Sooo glad you had the label inside so I could find you online and buy a new one ...and a matching one for my hubby!!”
“Luxurious robes at a very reasonable price. I first was introduced to this brand at my local spa. When I ask if they were machine washable they told me they washed and bleached them everyday! They are so luxurious but extremely durable.”
“I found out about this company because my mother used to run an upscale inn that used their robes in the spa. A while back they upgraded all the robes, so I was gifted one of the older styles. It was the terry kimono style and I absolutely loved it! It’s lightweight enough for summer and heavy enough for winter. It also is very absorbent so you can put it on right out of the shower without that sticky feeling. The robe I had unfortunately got old and worn because I used it so often, so it began to rip. I looked up the company, ordered myself the same exact style and personalized it with my name. I was shocked at how quickly I received my new robe and I absolutely love it! It’s even better than the last one I had. I definitely recommend using this company.”
“Excellent service and products. Friendly staff who work with you if there is a back order. This house has matching robes that make you feel like a prince!”
“I bought two robes from Monarch to keep in our guest room closet. They get rave reviews from guests, and from me. The robes are so easy to wash and dry and have ready for the next visitors! Comfy, plush, and the large fits just about anyone who comes - thanks to the wrap around styling.”
“Great products and service generally. I got a terry microfiber robe for my wife but she didn’t like it because it was unisex and felt boxy and manly to her. We returned it. (Returns will cost you $15.50!).”
“The robe is gorgeous! Love the bag that it came into and the. Quality of the robe is beyond my expectation. Excellent quality and very nicely done w the stitching for the initials. Highly recommend and will purchase on this site again. Thank you”
“Ordering from the web was painless, and the robe was shipped quickly. However, I've been trying daily to exchange it for a different size and no one answers the phone; and no one returns phone calls. The shipping document very clearly states that customers who want to return a product "MUST CALL FOR A RETURN AUTHORIZATION." They have a great product, but customer service, at least for non-commercial customers is poor at best. Update. The company replied to my comment that they have a form on the website for making returns. I had found the form and have filed it. They are supposed to send me via email a UPS label to print. Update 2. I've now filed the webform twice and still have no reply from the company. I've provided my phone number as well as my email address. This is unfortunate and frustrating because they do have a good product.”
“According to my husband, this robe is perfect as an all weather light weight that keeps him warm. It is very well made, it is not bulky, the sleeves are the right length, and it has an elegant style. He was impressed about the synthetic piping on all the edges and it will prevent wear. I followed the washing instructions and it laundered beautifully. We couldn't be happier!”
“I loved these sheets so much in the hotel we stayed in, that I bought a set for our bed at home. Now I wish I had a set for my guest bed. I highly recommend these to folks who sleep hot. The moisture wicking makes a huge difference!”
